People Office, FIS University Program

FIS; Jacksonville (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary & benefits

Professional education opportunities

Charity engagement

Collaborative work environment

Job summary

FIS is hiring for its 2027 University Program in Jacksonville. This full-time, two-year program blends AI-enabled learning sprints with real-world projects, community service activities, and professional development designed to accelerate your impact from day one.

You will work with the People Office team to learn about talent acquisition, learning, employee relations, compensation, benefits, and HR operations while partnering with leaders to shape the future of fintech at FIS.

Qualifications

• Bachelor's degree in a relevant field (HR, business, data, communications, MIS).
• Basic proficiency with AI-enabled tools to boost productivity and decision-making.
• Fluent in English with strong written and verbal communication skills.
• Adaptability, eagerness to learn, and strong problem-solving.
• Ability to work well independently and in a team.

Responsibilities

• Support day-to-day People Office programs across talent acquisition, learning, employee relations, compensation, benefits, or HR operations.
• Assist with employee inquiries, documentation, reporting, and policy administration while ensuring accuracy and confidentiality.
• Analyze workforce and people data to identify trends, prepare reports, and support business decisions.
• Partner with HR teams, managers, and colleagues to support talent, onboarding, development, engagement, and workforce planning.
• Contribute to process improvement to enhance employee experience, efficiency, and policy compliance.

Skills

Bachelor's degree

AI-enabled tools

English fluency

Adaptability & problem-solving

Teamwork

Education

Bachelor's degree in HR/Business/Data related fields

Tools

AI-enabled tools

Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

Every day, our teams help shape the future of finance. We collaborate, innovate, and solve complex challenges together. We foster an environment where every voice is valued, fresh ideas are encouraged, and people can do their best work. And we celebrate our success as one team. If you want to make an impact in fintech, we'd like to know: Are you FIS?

Join the 2027 FIS University Program!

As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success.

This two-year full-time program begins 2027 with a series of AI-Enabled Learning Sprints designed to help you accelerate your impact from day one. Through this immersive experience, you will:

• Learn how to leverage AI alongside human judgment to solve real business challenges and create value in your role.

• Explore the financial technology industry, gain insight into FIS's business, and understand how innovation is shaping the future of fintech.

• Engage directly with senior leaders and industry experts to learn about their career journeys, leadership philosophies, and perspectives on the future of work.

• Build practical AI-enabled tools, including a personal prompt library and role‑specific use cases that you can immediately apply in your daily work.

About the team:

Join the People Office team, which helps attract, develop, engage, and support the talent that drives FIS's success. The People Office consists of Centers of Expertise (COEs), HR Business Partners, Talent Acquisition, Learning & Development, Employee Relations, Compensation, Benefits, People Operations, and Workforce Planning teams that work together to deliver impactful people strategies and employee experiences. Team members partner with leaders and colleagues across the organization to support workforce planning, talent development, employee relations, organizational effectiveness, and business growth.

What you will be doing:

• Support day-to-day People Office programs and processes across areas such as talent acquisition, learning, employee relations, compensation, benefits, or HR operations.

• Assist with employee inquiries, documentation, reporting, and policy administration while ensuring accuracy and confidentiality.

• Analyze workforce and people data to identify trends, prepare reports, and support business decision‑making.

• Partner with HR teams, managers, and colleagues to support talent, onboarding, development, engagement, and workforce planning initiatives.

• Contribute to process improvement efforts by identifying opportunities to enhance employee experience, operational efficiency, and compliance with policies and procedures.

What You Bring

• Bachelor's degree in relevant field of study including but not limited to human resources management, business, data science, communications, and management information systems

• Basic proficiency with AI-enabled tools and the ability to apply them effectively to enhance productivity, problem-solving, and decision‑making.

• Fluent in English; Strong written and verbal communication skills

• Adaptability, a drive to learn, and strong problem‑solving skills

• Ability to work well independently and within a team

What We Offer You

• Competitive salary and excellent benefits

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• A broad range of professional education and personal development possibilities - FIS is your final career step!

• Time to support charities and give back to your community

• A work environment built on collaboration, flexibility, and respect

*Current and future sponsorship are not available for this position*

#FISU2027

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass