Systems Administrator — Microsoft 365, Azure & Automation

Culp,-Inc.; High Point (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Culp, Inc. is seeking an IT technician/systems administrator to support and improve the enterprise technology environment in High Point, NC. You will analyze requirements, administer core systems, coordinate upgrades, and contribute to secure, reliable solutions for the business.

You will partner with IT and business teams to enhance service quality, efficiency, security, and the end-user experience, including involvement in AI and automation initiatives and knowledge management.

Qualifications

• Bachelor's degree or equivalent experience required.
• Hands-on experience with Microsoft 365, Azure AD/Entra ID, and endpoint management.
• Strong ability to troubleshoot across systems, networking, security, and software environments.

Responsibilities

• Administer, maintain, and support systems including Microsoft 365, Azure AD/Entra ID, Intune, Defender ATP, Windows systems.
• Manage helpdesk and infrastructure tickets from end users and monitoring platforms.
• Troubleshoot issues across the technology stack including systems, networking, security appliances and software.
• Evaluate system performance, user feedback, and business requirements; implement practical technical solutions.
• Plan, test, document, and support system upgrades, installations, integrations, and legacy changes.
• Provide advanced end-user support and training; translate technical info for non-technical stakeholders.
• Assist with AI, automation, and process improvement initiatives; identify use cases and support adoption.
• Maintain technical documentation, project status, and knowledge resources.
• Coordinate projects to meet scope and timelines; participate in on-call rotation.

Skills

Microsoft 365

Azure AD/Entra ID

Endpoint management

Windows Server

Networking

Virtualization

Storage

Security

Databases

Scripting

Automation

AI-enabled tools

Education

Bachelor's degree in Information Technology/CS or related field

Job description

Culp, Inc. is seeking an IT technician/systems administrator to support and improve the enterprise technology environment in High Point, NC. You will analyze requirements, administer core systems, coordinate upgrades, and contribute to secure, reliable solutions for the business.

You will partner with IT and business teams to enhance service quality, efficiency, security, and the end-user experience, including involvement in AI and automation initiatives and knowledge management.