Systems Administrator L2

Technology Resource Experts LLC; Fort Meade (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision – 100% company‑

HSA up to $3900

Up to 7 weeks PTO

401k

11 holidays

Health Insurance

Tuition reimbursement

Ravens season tickets

Golf events

Job summary

Technology Resource Experts, LLC is seeking a Systems Administrator to join our growing team in the Fort Meade area. You will manage IT systems, provide Tier 1 and escalation support, and help optimize operations across servers, storage, and networks.

The ideal candidate has TS/SCI Poly, a BS with 10 years of experience, strong Linux/Windows CLI, scripting (Bash/PowerShell), and experience with AD, Group Policy, and virtualization. Relevant security practices are required.

Qualifications

• BS degree with 10+ years in IT systems
• Knowledge of Linux and Windows operating systems and CLI
• Scripting experience (Bash, PowerShell)
• Experience with system automation tools (AD, Group Policy)
• Networking knowledge (TCP/IP, DNS, DHCP)
• Familiar with virtualization (VMware, KVM, Docker; Hyper-V)
• Experience with monitoring/logging tools (Splunk, Zabbix, ELK)
• Understanding of security best practices and protocols

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage daily activities of configuration and operation of IT systems
• Provide Tier 1 Help Desk support and Tier 2 escalation as needed
• Support operations across client/server/storage/network devices and mobile devices
• Analyze and resolve escalated tickets and communicate status to agency management
• Optimize system operations and resource utilization; perform capacity planning
• Support dispatch system and hardware problems through resolution
• Provide in-depth trouble-shooting of IT systems

Skills

TS/SCI Poly

Linux CLI

Windows CLI

Bash

PowerShell

Active Directory

Group Policy

TCP/IP

DNS

DHCP

VMware

KVM

Docker

Hyper-V

Splunk

Zabbix

ELK

Security best practices

Education

BS + 10 years experience

Tools

VMware

KVM

Docker

Hyper-V

Splunk

Zabbix

ELK

Job description

Technology Resource Experts, LLC is looking for a Systems Administrator to join their rapidly growing team!

Description:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Qualifications

• TS/SCI Poly
• BS + 10 years experience
• Knowledge of Linux and Windows operating systems and command-line interface (CLI)
• Some familiarity in scripting languages (e.g Bash, PowerShell)
• Experience with system automation tools (e.g. Active Directory, Group Policy for Windows)
• Knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP)
• Familiarity with virtualization technologies (e.g. VMWare, KVM, Docker for Linux; Hyper V, VMWare for Windows
• Some experience with monitoring and logging tools (e.g. Splunk, Zabbix, ELK)
• Understanding of security best practices and protocols

Technology Resource Experts, LLC offers the very best compensation packages and the flexibility to let our employees decide what's most important to them. No vesting schedule, no annual requirements for perks - we believe you should have the freedom to choose the benefits that work best in your life.

Employee Freedom of Choice

Our focus is on people first. We offer comprehensive and flexible compensation packages that match the best the industry has to offer and can be customized to fit your needs.

Our Benefits

• 100%company-paidhealth,dental, andvisionpremiums
• Automaticcompany contributedHealth Savings Account (HSA)upto$3,900for families
• Up to 7 weeksof Paid Time Off (PTO)
• Automatic 401kInvestment
• Paid11 Federal Holidays
• BlueCross BlueShieldHealth Insurance
• Tuition/TrainingReimbursement
• Access toRavensseason ticketsin club level
• Company-paidgolf events foryour timeandcourse fees

If you didn't find the perfect fit among our openings, feel free to reach out [e-mail] or submit your applicationhere !

We're always looking for exceptional talent and would be delighted to notify you about new opportunities!

Curious to learn more about our company? Explore ourwebsite , connect with us onFacebook , or follow us onLinkedIn today!

Technology Resource Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.