Systems Administrator Intern

Penn State University; State College (Centre County); On-site; USD 20,664 - 30,307; Part time

Job summary

Penn State University in State College, PA is seeking a Systems Administrator Intern to join the Computing Services Department. This paid internship focuses on documentation, SOPs, and collaboration with IT teams to support ARL's secure computing environments.

You will assist with ticket queues, learn DoD and NIST guidelines, and contribute to process improvement while balancing up to 20 hours per week in fall and spring, and up to 40 hours per week in summer, with on-site (hybrid possible) work.

Qualifications

• Ability to express yourself clearly to contribute to teamwork.
• Strong communication and organizational skills.
• Ability to quickly learn and understand processes.
• Ability to gather information by interviewing and reading specifications.
• Desire to learn and improve computer-related knowledge.
• Flexible with rapidly changing priorities.
• Demonstrated ability to work through a difficult problem using defined steps.
• Knowledge of DoD regulations and security standards (DoD 8500.01, NIST).

Responsibilities

• Identify, analyze, and document processes for streamlining or shifting to a lower tier team.
• Collaborate with technical teams to create or update standard operating procedures (SOPs).
• Create or update training documentation for complex systems and applications.
• Assist with ticketing queues and other assigned tasks.
• Routinely interact with other Information Technology professionals.

Skills

Communication

Teamwork

Learning agility

Analytical thinking

Problem solving

Flexibility

Multitasking

DoD regulations

Job description

## Systems Administrator InternApplylocations: Penn State University Parktime type: Part timeposted on: Posted Todayjob requisition id: REQ\_0000080162# **APPLICATION INSTRUCTIONS:*** ## CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.* ## CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.* ## If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. **Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.** **JOB DESCRIPTION AND POSITION REQUIREMENTS**We are searching for a self-motivated, quality conscious Systems Administrator Intern to join our Computing Services Department, within the Information Technology Services Office at the Applied Research Laboratory (ARL) at Penn State. ARL Information Technology Services provides ARL’s administrative and research computing environments and capabilities, delivering secure, responsive, efficient, effective, and compliant IT services and operations to meet the demanding needs of ARL’s leading edge research.ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.**You will:*** Identify, analyze, and document processes to allow those processes to be streamlined or shifted to a lower tier team* Collaborate with technical teams to create or update standard operating procedures (SOPs)* Create or update training documentation for complex systems and applications* Assist with ticketing queues and other assigned tasks* Routinely interact with other Information Technology professionals**Required skills/experience areas include:*** Ability to express yourself and your ideas clearly in order to contribute to strong teamwork and effective collaboration* Success in an office environment, where various forms of communication and organizational skills were crucial to be effective* Ability to quickly learn and understand processes and procedures* Strong ability to gather information through interviewing and reading specifications* Desire to learn and improve on computer-related knowledge* The ability to be flexible with rapidly changing priorities* Demonstrated ability to work through a difficult problem, sometimes by multi-tasking, while using proper steps to define/formulate ideas to reach a solution# **Preferred skills/experience areas include:*** Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required* Previous success with collaborations in a team-oriented culture* Knowledge of DoD Regulations: Familiarity with security standards and regulations, such as DoD 8500.01 and NIST guidelinesYour working location will be on-site, with the possibility of some work being hybrid on-site/work from home. Questions related to flexible work should be directed to the hiring manager during the interview process.The successful candidate will work up to 20 hours/week during the fall and spring semesters and 40 hours/week over the summer. This is a paid internship opportunity located in State College, PA. Relocation and housing are not provided.You will be subject to a government security investigation, and you must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen.FOR FURTHER INFORMATION on ARL, visit our web site at www.arl.psu.edu. **BACKGROUND CHECKS/CLEARANCES**Employment with the University will require successful completion of background check(s) in accordance with University policies. Notice regarding employment at the Applied Research Laboratory (ARL):Employees must be eligible to obtain a government security clearance, participate in the ARL drug testing program, and comply with electronic and physical monitoring requirements applicable to federal contractors. ARL operates in a secure information environment involving Unclassified, Controlled Unclassified Information (CUI), and Classified information. Personal electronic devices brought onsite must be registered and may be restricted from certain areas. You must be a U.S. citizen to apply.