Systems Administrator: Google Workspace & Jamf Specialist

Infinite Resource Solutions, LLC; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Infinite Resource Solutions, LLC is seeking a Systems Administrator to join our Technology Operations team. This role focuses on triaging ServiceNow requests, supporting Google Workspace and Apple device management, and contributing to security initiatives.

You will be the first escalation point above help desk, handle MFA issues and access requests, and collaborate with the systems and security teams on projects, audits, and operational improvements. Hybrid schedule with on-site 3 days per week.

Qualifications

• 2-4 years of relevant IT/systems administration experience.
• Hands-on experience with Google Workspace and Apple device management (Jamf preferred).
• Familiarity with Okta, ServiceNow, and common SaaS/collaboration tools.
• Basic understanding of security practices, user access audits, and MFA troubleshooting.
• Strong communication and teamwork skills.
• Ability to work in a hybrid schedule (on-site 3 days/week).
• Growth mindset and willingness to take on project work.

Responsibilities

• Triage and resolve ServiceNow requests (50-60% of time) for the systems team.
• Provide sysadmin-level support for Google Admin Console, Jamf, Okta, and related tools.
• Act as the first escalation point above help desk (not entry-level) for the team.
• Troubleshoot MFA issues and user access requests.
• Participate in project work and security initiatives.
• Conduct monthly and quarterly user access audits.
• Support security posture improvements with the security team.
• Assist with technical debt remediation and operational excellence initiatives.
• Attend team meetings and collaborate with the systems and security teams.

Skills

Google Workspace

Apple device management

Okta

ServiceNow

MFA troubleshooting

Security awareness

Communication

Teamwork

Hybrid schedule

Tools

Jamf

Google Admin Console

Okta

ServiceNow

Job description

Infinite Resource Solutions, LLC is seeking a Systems Administrator to join our Technology Operations team. This role focuses on triaging ServiceNow requests, supporting Google Workspace and Apple device management, and contributing to security initiatives.

You will be the first escalation point above help desk, handle MFA issues and access requests, and collaborate with the systems and security teams on projects, audits, and operational improvements. Hybrid schedule with on-site 3 days per week.