Systems Administrator & Business Applications Analyst

Alternatives Inc; Highland Park (NJ); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K Plan

Paid Time Off

Mileage Reimbursement

Job summary

Alternatives, Inc. is seeking a Systems Administrator & Business Applications Analyst to lead administration, support, configuration, and optimization of our enterprise software landscape.

You will be the internal expert for multiple business applications and a primary resource for user management, integrations, and troubleshooting. The role emphasizes problem solving, process improvement, and cross-functional collaboration with accounting, payroll, purchasing, and IT teams to keep critical

Qualifications

• Bachelor's degree in information technology, computer science, business administration, or a related field, or equivalent experience.
• 3+ years of experience in systems administration, business applications, IT support, or related tech roles.
• Experience administering and supporting business software applications.
• Strong troubleshooting, documentation, and communication skills.

Responsibilities

• Administer, maintain, configure, and support multiple business-critical software platforms.
• Serve as primary administrator for applications including MIP Accounting, Paycom, Bill.com, UpKeep, Awards, and Amazon Business.
• Manage user accounts, permissions, roles, workflows, configurations, and system settings.
• Monitor performance and identify opportunities for improvement; coordinate updates and integrations.
• Maintain accurate system documentation and configuration records.

Skills

Systems administration

Business applications

Troubleshooting

Documentation

Project management

Education

Bachelor's degree in IT/CS

Tools

MIP Accounting

Paycom

Bill.com

UpKeep

Awards

Amazon Business

Job description

At Alternatives, Inc., technology isn't just about systems, it's about helping our staff do their best work and ensuring the organization can deliver on its mission.We are seeking a Systems Administrator & Business Applications Analyst to take a leading role in the administration, support, configuration, and optimization of our business-critical technology systems.This position is ideal for a technology-minded problem solver who enjoys learning new applications, improving processes, troubleshooting issues, and working with people across an organization.The Systems Administrator & Business Applications Analyst is a key resource for the systems our teams rely on every day. From accounting and payroll to purchasing, maintenance, and other enterprise applications.If you're the person who likes to figure out "How does this work?", "Why isn't this working?", and most importantly, "How can we make this better?"—this could be the role for you.As the Systems Administrator & Business Applications Analyst, you'll serve as a primary administrator and internal expert for multiple business applications across the organization:Administer, maintain, configure, and support multiple business-critical software platforms.Serve as the primary administrator and organizational resource for applications including, but not limited to:MIP AccountingAwardsUpKeepAmazon BusinessBill.comPaycomOther enterprise and business applicationsManage user accounts, permissions, roles, workflows, configurations, and system settings.Monitor system performance and functionality and proactively identify opportunities for improvement.Coordinate system updates, upgrades, integrations, and new application implementations.Maintain accurate system documentation, procedures, and configuration recordsLocation: RaritanJob Type: Full-TimeSchedule: Monday–FridayReports To: Director of ITABOUT ALTERNATIVES, INC.For over 40 years, Alternatives, Inc. has been dedicated to providing the best in support services to adults with intellectual and developmental disabilities as well as those with mental illnesses. Our services include residential, behavior support, support coordination, and recreation. We strive to enable our clients to reach their highest level of independence and integration into the community using our person-centered philosophy.We have seen great growth in the past few years, which has stretched our coverage area to include Warren, Hunterdon, Morris, Union, Middlesex, Monmouth, and Ocean Counties.BENEFITSFull-Time & Part-Time Employees are entitled to the following Benefits:Paid TrainingsMileage ReimbursementDirect DepositHoliday Pay401K PlanFederal Credit UnionDiscounted Auto InsuranceAdvancement OpportunitiesWorker’s CompensationEmployee Assistance ProgramVoluntary Vision PlanAFLACPre-Paid Legal ServicesPet InsuranceFull-Time Employees are entitled to the following additional Benefits:Medical InsuranceDental InsuranceLife InsuranceShort and Long Term DisabilityFlexible Spending Account ParticipationTuition ReimbursementLoan Forgiveness Program (PSLF)Paid Benefit Time (120 hours)Paid Sick Time (40 hours)Paid Bereavement LeavePaid Jury Duty LeaveReady to Lead Quality That Makes a Difference?If you're ready to bring your expertise in quality, compliance, and continuous improvement to an organization where your work truly matters, we want to hear from you.Apply today and help us continue to raise the standard for quality, integrity, and excellence in human services.Alternatives, Inc. is an Equal Opportunity Employer.Minimum QualificationsBachelor's degree in Information Technology, Computer Science, Business Administration, Information Systems, or a related field; equivalent experience may be considered.3+ years of experience in systems administration, business applications, IT support, business analysis, or a related technology role.Experience administering and supporting business software applications.Strong troubleshooting and problem-solving skills.Strong organizational and documentation skills.Excellent written and verbal communication skills.Ability to manage multiple projects, priorities, and deadlines.Strong attention to detail and commitment to data accuracy.Preferred QualificationsExperience working with multiple enterprise or business applications.Experience with accounting, HR/payroll, purchasing, facilities, or financial management systems.Experience with MIP Accounting, Paycom, Bill.com, UpKeep, Awards, or Amazon Business.Experience working in a nonprofit, healthcare, human services, or similarly regulated environment.Familiarity with cybersecurity principles, access controls, and data privacy.