Systems Administrator

U.S. House of Representative; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

U.S. House of Representatives Information Services Division seeks an IT professional to administer Windows clients and servers, manage Active Directory and NTFS permissions, and support hardware, software, websites, databases, and applications for the SAA.

You will work with House offices and divisions to ensure secure, robust technology resources. Responsibilities include on-call support, occasional after-hours work, and alignment with federal security practices.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience administering Windows client and server operating systems.
• Experience managing Windows firewalls.
• Experience administering Active Directory and NTFS permissions.
• Microsoft-certified network operating system training and related exams preferred.

Responsibilities

• Support all SAA hardware and software resources.
• Administer Windows clients and servers.
• Maintain websites, databases and software applications.
• Provide technical support to House offices and SAA divisions.

Skills

Adaptability

Collaboration

Communication

Customer Orientation

Decision Making

Organizational Awareness

Planning and Coordination

Problem Solving

Leadership

Education

Bachelor’s degree or equivalent experience

Bachelor’s degree in computer science or related field + 5 years experience

Tools

Active Directory

Windows Server

Windows Firewall

NTFS permissions

Security best practices

Job description

This job is in the Information Services Division, Office of the Sergeant at Arms (SAA), U.S. House of Representatives (House). Information Services collaborates with House offices and SAA divisions to select, implement and maintain robust and secure hardware and software solutions. Incumbent supports all SAA technological resources, implements hardware and software, administers Windows clients and servers, maintains websites, databases and software applications, and provides technical support.

Job Requirements

• Bachelor’s degree or equivalent experience.
• Experience administering Windows client and server operating systems.
• Experience managing Windows firewalls.
• Experience administering Active Directory and NTFS permissions.

Preferred Qualifications

• Bachelor’s degree in computer science or a related field and has at least 5 years’ experience supporting the duties of the job.
• Successfully completed Microsoft-certified network operating system training and achieved a passing grade on the related exam(s).

Skill Requirements

CORE

• Adaptability- Ability to deal calmly andeffectively with high stress situations and work persistently when facingobstacles. Ability to work well in ambiguous situations, adjust quickly tochange, and easily considernew approaches.
• Collaboration -Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments. Ability to encourage and facilitate cooperation, pride, trust, and group identity. Skill in working with others to achieve goals.
• Communication- Ability to convey ideas andinformation to different audiences through verbal and written means.Knowledge of different writing techniques for different document types andpurposes. Ability to create written documents that are complete, grammaticallyaccurate,and technically sound. Ability to articulate ideas clearly throughspeech.
• Customer Orientation- Values anddelivers high quality, professional, responsive, and innovative service tointernal and external customers. Builds andmaintainseffectivecustomer relations that result in satisfaction; holds self and othersaccountable for quality outcomes.
• Decision Making- Skill in making sound,well-informed, and objective decisions, taking into consideration thepotential impact and implications of the decisions. Ability to commit toaction even in uncertain situations.
• Organizational Awareness- Knowledge of thestructure, functions, and dynamics present within the U.S. House ofRepresentatives and theSAA. Knowledge of relevant policies andprocedures that govern the organization. Knowledge of howtheSAAfits within the broader context of Federal agencies andhow it contributes to government functioning.
• Planning and Coordination- Ability toorganize work, set priorities, anddetermineresourcerequirements. Ability todetermineshort- or long-term goals andstrategies to achieve them. Ability to coordinate with otherstoaccomplishgoals. Skill in monitoring progress in relation todesired outcomes.
• Problem Solving- Abilitytoidentifyproblems; skill indeterminingaccuracyand relevance of information. Ability to use sound judgment to generateand evaluate alternatives, develop effective solutions, and makerecommendations.

LEADERSHIP

• Leadership skills are not a requirement at entry for thisjob,butmay berequiredat a later point to fulfill the dutiesof thejob.

SPECIALTY

• Congressional Awareness & Tact - Knowledge of the internal and external politics that impact the work of the organization. Ability to maintain a nonpartisan approach when addressing work and interacting with others. Knowledge of organizational and political reality and ability to act accordingly.
• Data Management/Information Management - Knowledge of principles, procedures, and tools involved in organizing and maintaining information and data. Ability to develop data warehouses and information management systems to improve the accuracy, integrity, accessibility, and security of data and information at the SAA.
• Information Security- Knowledge of theprinciples, methods, and tools for protecting information and informationsystems from unauthorized access, use, disclosure, disruption,modification, or destructionin order toprovideconfidentiality, integrity, and availability.
• Information Technology Expertise - Knowledge of information technology software and related industry practices to facilitate day-to-day SAA operations and the integration of information systems. Skill in ensuring information technology products, services, and practices comply with legal and regulatory requirements.

Work Schedule

Full-time, permanent. Monday – Friday, 8:30 a.m. – 5:00 p.m.

Must be able to work outside of normal business hours - evenings and weekends may be required.

Physical Requirements and Work Environment

This job is based in a typical office environment. Actual weight handled varies, but the role involves handling items including books, documents, and equipment weighing up to 25 lbs. The incumbent should be capable of meeting physical requirements, which may include sitting, lifting, bending, crouching, walking, and standing.

Other Significant Factors

• Job requires on-call support.
• Job requires local travel within the Washington, DC metropolitan area.
• Job may be required to report to work in all conditions.
• Job may require various shifts, extended hours or weekends.