Systems Administrator

Shield Consulting Solutions, Inc.; Hanover (MD); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

25 days PTO

11 paid holidays

Employer-paid health care for employee

401(k) with employer match

Job summary

Shield Consulting Solutions, Inc. is seeking a seasoned System Administrator with an active TS/SCI w/Polygraph clearance to support client IT operations in Maryland. The role covers day-to-day operations, incident handling, and infrastructure management, with a focus on Windows/Linux environments, network services, and escalation support.

A Bachelor’s degree or equivalent experience is required, plus Security+ and 10 years of experience. Telework is not available; on-site work is expected.

Qualifications

• Bachelor’s degree in a technical discipline is required; 5 additional years of System Administrator experience may substitute for the degree.
• Security+ certification is required.
• 10 years of experience as a System Administrator.

Responsibilities

• Provide day-to-day IT operations support for client/server/network devices.
• Manage IT system infrastructure, configuration, and related processes.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support.
• Communicate status and escalation details to agency management and internal customers.

Skills

Windows 11 troubleshooting

Linux (Ubuntu, Fedora)

Networking (Juniper)

Windows Server administration (DNS, DH

PowerShell scripting

Education

Bachelor’s degree in a technical discipline

Tools

Splunk

Zabbix

Syslog-ng

Job description

• Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance.

• Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance.

Telework: None

Basic Requirements

• Security+ Cert
• 10 years of experience as a System Administrator
• Bachelor’s degree in a technical discipline
  • 5 additional years of experience as a System Administrator may be substituted for a degree

Job Description

• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/network devices.
• Manages IT system infrastructure, configuration, operation, and any processes related to the IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, and diagnosis.
• Provides support for the escalation and communication of status to agency management and internal customers.

Required Experience

• Windows 11: ability to troubleshoot various hardware issues
• Linux: experience with Ubuntu and Fedora
• Networking: experience with Juniper
• Windows Server: manage roles including DNS, DHCP, Active Directory including Group Policy, Remote Desktop Services, and Hyper-V
• Experience with Powershell scripting

Desired Experience

• Experience with Cisco and Dell networking systems
• Ability to upgrade code on Cisco and Juniper switches
• Strong Windows and Linux troubleshooting skills with hardware and software issues
• HP Device Manager (understanding of RMM tools would be sufficient)
• Experience with Splunk, Zabbix, Syslog-ng

Excellent benefits package including 25 days PTO, 11 paid holidays, 100% employer-paid healthcare for employees and dependents – available day 1, 8% 401(k) employer match – immediate vesting.

Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role. Please note that this range is subject to change and should be considered as a guideline rather than a definitive figure.

Shield Consulting Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This is a full time position