Systems Admin

Artech Information System LLC; Burbank (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading IT staffing firm in Burbank is looking for a Systems Administrator to manage SharePoint Site collections and support the Health Plan Technology Services group. The candidate should have extensive experience in SQL Server and SharePoint administration, alongside skills in Windows Server and communication. This position is focused on server and application administration, ensuring optimal functionality in technology systems.

Qualifications

• At least 6 years of SQL Server Administration experience.
• 2-3 years of experience as SharePoint Site Collection Administrator.
• Experience fixing security and user access issues in Windows and SQL Server environments.

Responsibilities

• Maintain SharePoint Site(s) / Site Collections for the group.
• Assist users with site setups and access issues.
• Administrate NICE Perform platform and configure call center ACD.

Skills

Microsoft SharePoint Administration

Microsoft SQL Server Administration

Microsoft IIS Server Administration

Telephony experience

BMC Track-It! knowledge

Education

Bachelor’s degree in computer science, information technology, or related

Tools

Microsoft Windows Server 2003/2008/R2/2012

NICE Perform

Business Objects Crystal Reports

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Systems Admin

Location: Burbank, CA

Duration: 12+ months

Responsibilities

• Administrate and maintain the Health Plan Technology Services group SharePoint Site(s) / Site Collections.
• Assist SharePoint users with setting up new sites, restoring deleted documents, and resolving site access issues.
• Administrate NICE Perform platform, including server and application administration
• Configure local call center ACD system including call scripts, agent administration, and call center reporting support.
• Business Objects Crystal Reports server administration.
• Administer Track-It! the internal service desk incident and work order management tool.

Qualifications

• MIN REQUIREMENT - Bachelor’s degree in computer science, information technology, or related
• Microsoft SharePoint 2007/2013 Site Collection Administrator experience. (at least 2-3 years).
• Microsoft SQL Server Administrator experience (at least 6 years). Must be able to remove, install, and configure this software on the server.
• Microsoft Windows Server 2003, 2008, R2 and 2012 experience.
• Microsoft IIS Server Administrator experience (at least 4 years). Must be able to remove, install, and configure this software on the server.
• MS Windows Server and MS SQL Server security experience (at least 4 years). Experience should include working to fix security issues and user access issues in the MS Windows 2003, 2008, and 2012 environments. Also, experience should include working to fix security issues and user access issues in the MS SQL Server 2008 R2, 2012, and 2014 environments.
• Telephony experience preferred (Avaya CMS and AES experience a plus)
• Knowledge of BMC Track-It! backend (preferred).
• Minimum number of years of experience required –6+ years

Desired skills

• NICE Perform administration experience
• Telephony experience preferred
• Knowledge of BMC Track-It! backend

Soft Skills

• Great communication skills both verbal and written