System Validation Engineer - Data Center & On-Site

Supermicro; San Jose (CA); On-site; USD 90,000 - 115,000; Full time

Job summary

Supermicro is seeking an experienced System Validation Engineer to join our team in San Jose, CA. You will lead system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers, including on-site support when required.

You will collaborate with cross-functional teams to drive root cause analysis, document test results, and deliver high-quality technical solutions across time zones.

Qualifications

• Bachelor's degree required in one of the related fields.
• 3+ years validating systems, firmware, or providing technical support.
• Experience with BMC, IPMI, Redfish, BIOS validation.
• Willingness to travel for on-site customer support.

Responsibilities

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers, including functional, stress, regression, and automation testing.
• Provide technical support for strategic customer issues by performing root cause analysis, driving resolution, and ensuring clear internal coordination and timely communication.
• Support on-site deployment and validation activities at customer data centers, requiring travel to customer sites as needed.
• Lead or participate in failure analysis for critical issues and prepare 8D reports, clearly documenting root causes, corrective actions, and preventive measures.
• Create and maintain comprehensive test plans, test procedures, evaluation reports, and customer status dashboards.
• Participate in customer and internal issue review meetings, providing technical updates and recommendations.
• Support global team collaboration to maintain continuous validation coverage and timely response for high-priority projects across time zones.
• Enforce system and software quality standards while identifying opportunities to improve validation processes and support efficiency.

Skills

BMC

IPMI

Redfish

BIOS validation

System Troubleshooting

Python scripting

Shell scripting

Travel willingness

Documentation

Communication

Education

Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or a related field

Job description

Supermicro is seeking an experienced System Validation Engineer to join our team in San Jose, CA. You will lead system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers, including on-site support when required.

You will collaborate with cross-functional teams to drive root cause analysis, document test results, and deliver high-quality technical solutions across time zones.