Senior Systems Validation Engineer - BMC/BIOS & Firmware

Super Micro Computer Spain, S.L.; San Jose (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Supermicro is seeking an experienced Sr. Systems Validation Engineer to join the ETF (Elite Task Force) team. You will provide system-level validation and technical support to strategic customers, working with cross-functional teams to ensure smooth deployments and timely issue resolution.

The ideal candidate has strong validation experience with BMC, IPMI, Redfish, and BIOS, plus on-site deployment support for key accounts and excellent communication skills.

Qualifications

• Bachelor’s degree in CS/CE/EE/IS or related field.
• 8+ years in systems validation, firmware validation, or technical support, preferably in enterprise/server environments.
• Hands-on experience with BMC, IPMI, Redfish, and BIOS validation.
• Experience supporting enterprise customers and handling complex technical issues.
• On-site deployment support or customer data center environments desirable.
• Understanding of validation methodologies, test planning, and defect tracking processes.
• Proficiency in Python and shell scripting.
• Familiarity with networking, switch validation, or rack-level integration is a plus.
• Excellent communication, documentation, and cross-functional collaboration skills.
• Ability to work in a fast-paced environment and manage multiple priorities under pressure.
• Strong analytical and problem-solving skills.

Responsibilities

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers, including functional, stress, regression, and automation testing.
• Provide technical support for strategic customer issues by performing root cause analysis, driving resolution, and ensuring clear internal coordination and timely communication.
• Support on-site deployment and validation activities at customer data centers in coordination with cross-functional teams.
• Lead or participate in failure analysis for critical issues and prepare 8D reports, clearly documenting root causes, corrective actions, and preventive measures.
• Create and maintain comprehensive test plans, test procedures, evaluation reports, and customer status dashboards.
• Participate in customer and internal issue review meetings, providing technical updates and recommendations.
• Support global team collaboration to maintain continuous validation coverage and timely response for high-priority projects across time zones.
• Enforce system and software quality standards while identifying opportunities to improve validation processes and support efficiency.

Skills

BMC validation

IPMI

Redfish

BIOS validation

System-level troubleshooting

Python scripting

Shell scripting

On-site deployment

Customer data centers

Communication

Education

Bachelor’s degree in Computer Engineering/Computer Science/Electrical Engineering/Information Systems

Job description

Supermicro is seeking an experienced Sr. Systems Validation Engineer to join the ETF (Elite Task Force) team. You will provide system-level validation and technical support to strategic customers, working with cross-functional teams to ensure smooth deployments and timely issue resolution.

The ideal candidate has strong validation experience with BMC, IPMI, Redfish, and BIOS, plus on-site deployment support for key accounts and excellent communication skills.