System Test Engineer

Insight Global; Frederick (MD); On-site; USD 90,000 - 140,000; Full time

Job summary

Insight Global is seeking Systems Test Engineers to support a high-visibility FAA modernization initiative, transitioning legacy air traffic control to VoIP technologies.

The role requires testing and validating IP-based voice systems, deploying at FAA facilities nationwide, and generating detailed test reports. Extensive travel up to 70% across the United States is expected, with FAA clearance eligibility as a plus.

Qualifications

• 3–25+ years of experience in related technical fields.
• Hands-on VoIP testing and troubleshooting experience.
• Strong IP networking knowledge and protocol understanding.
• Excellent analytical, problem-solving, and documentation skills.

Responsibilities

• Test, validate, and verify VoIP systems for FAA communications infrastructure.
• Deploy and test IP-based voice systems at customer sites nationwide.
• Create test plans, procedures, and test cases per program requirements.
• Document results, defects, and corrective actions.
• Troubleshoot issues and collaborate with engineering to maintain VRTM.
• Support system acceptance testing, integration, and field validation.
• Ensure compliance with FAA and program quality standards.

Skills

VoIP testing

IP networking

Analytical skills

Technical documentation

Travel readiness

Education

Bachelor's Degree

Job description

Location: Frederick, MD (30%) | Travel Throughout the U.S. (70%)

About the Role

We are seeking a team Systems Test Engineers to support a high‑visibility FAA modernization initiative focused on transitioning legacy air traffic control communications infrastructure to advanced Voice over IP (VoIP) technologies. This role is critical in ensuring reliable, secure, and effective communications between Air Traffic Control (ATC) facilities and pilots nationwide.

The ideal candidate will have experience testing and validating IP‑based voice communication systems, strong troubleshooting skills, and the ability to support deployments at FAA facilities across the United States.

Key Responsibilities

• Perform testing, validation, and verification of VoIP systems supporting FAA communications infrastructure.
• Deploy, configure, and test IP‑based voice communication systems at customer sites.
• Develop and execute test plans, procedures, and test cases in accordance with program requirements.
• Document test results and generate detailed test reports, defect reports, and corrective action recommendations.
• Investigate, troubleshoot, and resolve system issues identified during testing activities.
• Collaborate with engineering and design teams to maintain and update the Verification Requirements Traceability Matrix (VRTM).
• Support system acceptance testing, integration efforts, and field validation activities.
• Ensure all testing activities are performed in compliance with FAA and program quality standards.

Required Qualifications

• 3‑25+ years of experience in Network Engineering, Communications Engineering, Systems Engineering, or a related technical field.
• Hands‑on experience testing and troubleshooting VoIP communication systems.
• Experience with IP networking concepts, protocols, and communications infrastructure.
• Strong analytical, problem‑solving, and technical documentation skills.
• Willingness and ability to travel extensively (up to 70%) throughout the United States.
• Eligible to obtain and maintain an FAA Public Trust Clearance.

Preferred Qualifications

• Bachelor's Degree (This is required for certain labor categories.)
• Experience supporting FAA, DoD, or other federal government communications systems.
• Familiarity with air traffic control, telecommunications, or mission‑critical communications environments.
• Knowledge of network testing tools, packet analysis, and system integration testing methodologies.

Why Join Us?

Join a team delivering mission‑critical technology that enhances the safety and efficiency of the National Airspace System. Your work will directly support the modernization of FAA communication systems that enable seamless communication between air traffic controllers and pilots nationwide.