System Support Coordinator

Linde plc; Everett (MA); On-site; USD 39,000 - 45,000; Full time

Job summary

Linde plc is seeking an ERP support specialist to serve as the main contact for ERP users in our Everett, MA office. You will troubleshoot issues, coordinate with tech support, and generate critical reports to drive business insights.

You will collaborate with multiple departments on ERP-related processes and participate in ERP implementation and enhancement projects, liaising with Corporate IT as needed. A strong Office/Excel skill set and analytical mindset are essential.

Qualifications

• Experience supporting ERP or e‑commerce platforms is a plus.
• Strong analytical and problem-solving abilities.
• Effective communication with diverse teams and stakeholders.

Responsibilities

• Serve as the primary point of contact for ERP system users.
• Troubleshoot user issues and coordinate resolution with technical support teams.
• Generate and maintain operational, financial, and management reports.
• Collaborate with departments to support ERP-related processes.
• Participate in ERP implementation and enhancement projects.
• Liaise with Corporate IT resources as necessary.

Skills

Microsoft Office

Excel

Communication skills

Analytical skills

ERP experience

e-Commerce experience

Database training

Tools

Databases

Job description

What you will enjoy doing*

• You will serveas the primary point of contact for Enterprise Resource Planning systemusers
• Troubleshoot user issues andcoordinate resolution with technical support teams
• You will generate and maintain operational,financial, and management reports
• Collaborate with departments tosupport ERP-related processes
• You will participate in ERP implementationand enhancement projects
• Liaise with Corporate IT resourcesas necessary

What makes you great

• You are proficient in Microsoft Office Suite including Word and Excel
• You will communicate effectivelywith diverse teams and stakeholders
• You possess strong analytical andproblem-solving skills
• Experience supporting EnterpriseResource Planning or e-Commerce platforms is an advantage
• Experience supporting EnterpriseResource Planning (ERP) or e-Commerce platforms a plus
• Specific training on companydatabases will be provided

Why you will love working with us

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
Pay Range: $27.51 - $33.00

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Linde Gas & Equipment Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
*The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.