System Network Administrator 1 with Database Experience

Avid Technology Professionals, LLC; Laurel (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Avid Technology Professionals, LLC in Laurel, MD is seeking a System Network Administrator 1 with Database Experience to support IT systems, troubleshoot and maintain infrastructure, and handle day-to-day operations of client/server/storage/network devices.

The role includes Tier 2 and Tier 3 problem escalation, coordinating status to management and users, and configuring virtual and storage environments along with Linux and Windows systems.

Qualifications

• IT systems support and administration
• Experience with client/server/storage/network environments
• Experience with Linux and Windows operating systems

Responsibilities

• Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution.
• Configures and manages virtual and storage environments; Linux and Windows OS; installs software and troubleshoots issues.
• Communicates status to agency management and internal customers; supports dispatch system and hardware problems.

Job description

System Network Administrator 1 with Database Experience

• Laurel, MD

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.