System/Network Administrator Level 3

Base-2 Solutions, LLC; Maryland; On-site; USD 90,000 - 130,000; Full time

Job summary

Base-2 Solutions, LLC seeks a Systems Administrator to support IT systems operations, troubleshooting, and maintenance for client/server/storage/network devices. The role emphasizes Tier 1/2 support, virtualization, and cross-platform administration across Linux, UNIX, and Windows environments.

The ideal candidate has extensive system/network experience and an active TS/SCI with Full Scope Polygraph clearance, plus familiarity with monitoring tools and the Atlassian/GitHub/ServiceNow toolchain.

Qualifications

• 15 years experience as a system/network administrator.
• Bachelor’s degree in a technical discipline from an accredited college or university.
• Five (5) years of additional system/network administrator experience may be substituted for a bachelor’s degree.
• Active Top Secret/SCI with Full Scope Polygraph clearance.

Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Support escalation and communication of status to agency management and internal customers.
• Support dispatch system and hardware problem resolution processes.
• Configure and manage virtual and storage environments; Linux, UNIX, and Windows operating systems.
• Install and load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.
• Implement operating system enhancements to improve reliability and performance.
• Configure and manage Linux/CentOS operating systems and install/load operating system software with enhancements.
• Troubleshoot, maintain integrity of, and configure network components.
• Support the design of systems, mission architecture, and associated hardware.
• Analyze and resolve complex problems related to server hardware, applications, and software integration.
• Utilize system monitoring tools such as HP Tools / OneView, Sitescope.
• Apply virtualization experience.
• Use team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub, and ServiceNow.

Skills

System/Network administration

Linux/UNIX/Windows

Virtualization

Monitoring tools

Team collaboration tools

Education

Bachelor's degree in a technical discipline

15 years system/network admin experience

Tools

HP Tools / OneView

Sitescope

Atlassian Suite (JIRA, Confluence)

GitHub

ServiceNow

Job description

Position Summary

Base-2 Solutions is seeking a Systems Administrator who provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The role manages IT system infrastructure and related processes, supporting day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.

Essential Duties and Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.


• Support escalation and communication of status to agency management and internal customers.


• Support dispatch system and hardware problem resolution processes.


• Configure and manage virtual and storage environments; Linux, UNIX, and Windows operating systems.


• Install and load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.


• Implement operating system enhancements to improve reliability and performance.


• Configure and manage Linux/CentOS operating systems and install/load operating system software with enhancements.


• Troubleshoot, maintain integrity of, and configure network components.


• Support the design of systems, mission architecture, and associated hardware.


• Analyze and resolve complex problems related to server hardware, applications, and software integration.


• Utilize system monitoring tools such as HP Tools / OneView, Sitescope.


• Apply virtualization experience.


• Use team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub, and ServiceNow.

Required Qualifications

• Fifteen (15) years experience as a system/network administrator.


• Bachelor’s degree in a technical discipline from an accredited college or university.


• Five (5) years of additional system/network administrator experience may be substituted for a bachelor’s degree.

Preferred Qualifications

• Not specified.

Required Education and Experience Equivalency

• Bachelor’s degree in a technical discipline from an accredited college or university with 15 years experience as a system/network administrator.


• No bachelor’s degree with 20 years experience as a system/network administrator (15 + 5 additional years).

Required Certifications

• None specified.

Required Security Clearance

• Active Top Secret/SCI with Full Scope Polygraph