System Network Administrator 1 with Database Experience

Avid Technology Professionals, LLC; Laurel (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Avid Technology Professionals, LLC is seeking a System Network Administrator 1 with database experience in Laurel, MD. You will support the implementation, troubleshooting and maintenance of IT systems, including client/server/storage/network devices, to ensure reliable operations.

The role covers day-to-day operations, escalation (Tier 2 and 3) with status communication to management, and hardware dispatch support.

Qualifications

• Experience maintaining and troubleshooting client/server/storage networks.
• Experience with Linux/Windows OS, virtualization and storage components.

Responsibilities

• Supports implementation, troubleshooting and maintenance of IT systems and infrastructure.
• Provides Tier 2 and 3 escalation for problem identification, diagnosis and resolution.
• Configures and manages virtual and storage environments, Linux and Windows OS.
• Implements OS enhancements to improve reliability and performance.

Job description

System Network Administrator 1 with Database Experience

• Laurel, MD

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.