Network Administrator

Meriplex Communications, Ltd.; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

Meriplex Communications, Ltd. is seeking a Network Administrator in Seattle, WA. The role involves providing day-to-day network administration and troubleshooting support, monitoring systems, and interacting with internal and external customers to resolve issues.

Applicants should have 3+ years of hands-on experience in a high availability network and possess skills in Windows networking, SQL Server, and scripting technologies. Professional certifications in networking are preferred.

Qualifications

• Minimum of 3 years' experience in a high availability network environment.
• Experience with SQL Server and Windows networking administration.
• Comprehensive knowledge of Windows operating systems.

Responsibilities

• Serve as a point of contact for customers and internal staff.
• Monitor and maintain operating systems and network configurations.
• Troubleshoot and resolve complex problems for customers.

Skills

Excellent written and verbal communication skills

Ability to work independently

Attention to detail

Ability to multi-task efficiently

Client interaction

Education

3+ years of hands-on operations experience

SQL Server administration

Networking administration certifications

Tools

Windows Server 2008

IIS

Active Directory

DNS

VB and batch scripting

Job description

The Network Administrator reports to the Director, Managed Services and works directly with customers to provide day-to-day network administration and troubleshooting support. This position also occasionally participates in other areas and projects, such as circuit activations, managed services on-boarding, and performing configurations, installations, and upgrades on customer contracts.

Key Responsibilities

• Serve as a direct point of contact for customer, service provider and internal staff interaction.
• Monitor and maintain operating systems, network configurations, software applications, and hardware.
• Administer and monitor system availability and performance tools.
• Add and enhance monitoring objects for SNMPC and various systems.
• Troubleshoot and resolve complex problems.
• Solve or document and further escalated issues as needed.
• Update and create internal articles and/or documentation.
• Work closely with internal and external customers.
• Trouble shoot equipment connectivity and perform layer 1-3 troubleshooting.
• Perform loop testing to determine and isolate problems on the path.
• Provide technical support to internal staff as well as external customers.

Knowledge, Skills, Abilities, and Behaviors

• Excellent written and verbal communication skills.
• Able to work independently and within a customer oriented, positive team environment.
• Demonstrate excellent attention to detail.
• Ability to multi-task efficiently, work independently and/or as a part of a team.
• Able to learn and adapt to new technologies through self-directed training.
• Ability to interact with clients in a professional, articulate manner.
• Strong written and verbal communications skills.

Education / Experience

• 3+ years of progressively responsible, hands‑on operations experience in a high availability network and data center environment.
• SQL Server administration and/or management experience.
• Significant experience with IIS, Active Directory, Windows networking administration, and knowledge of web technologies.
• Comprehensive knowledge of Windows operating systems for servers and workstations, including Windows Server 2008.
• VB and batch scripting experience.
• Working Knowledge and Understanding of DNS.

Certifications

• Networking, Microsoft, and VMWare certification preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.