System Maintenance Supervisor

Astera Cancer Care; Owings Mills (MD); On-site; USD 85,000 - 110,000; Full time

Job summary

OneOncology is seeking a System Maintenance Supervisor to oversee and optimize Revenue Cycle Management (RCM) workflows and system processes in our practice management environment. You will act as SME for RCM, monitor daily and monthly routines, and ensure timely claim generation and patient statements.

You will work with management to add providers/locations, maintain plan code mappings, support month-end close, and participate in vendor system reviews.

Qualifications

• 2+ years experience in Revenue Cycle Management (RCM).
• High School diploma or equivalent required.

Responsibilities

• Subject matter expert for RCM systems and workflows.
• Monitors daily and monthly automated processes in the RCM systems.
• Resolves system tasks created by the RCM team.
• Runs processes to generate claims or patient statements.
• Adds new providers and locations as requested by management.
• Maintains plan code mapping and updates payer IDs as necessary.
• Assists with end-of-month close in the practice management system.
• Participates in monthly system calls with practice management vendors.
• Modifies rules in the rules engines and practice management systems.
• Builds rules to improve workflow efficiency in the RCM systems.
• Contributes to development of new RCM systems or workflow changes.

Skills

RCM experience

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.Job Description:The System Maintenance Supervisor will be responsible for maintaining and monitoring processes in Revenue Cycle Management (RCM) systems. The role will focus on building workflows within the RCM systems to create efficiency for the RCM teams.Responsibilities:· Subject matter expert for RCM systems· Monitors daily and monthly automated process in the RCM systems· Resolves system tasks that are created by the RCM team· Runs the necessary processes to generate claims or patient statements· Adds new providers and locations as requested by management· Maintains plan code mapping and updates payer IDs as necessary· Assists with the end of month close process in the practice management system· Participates in the monthly systems calls with practice management vendors· Adds or modifies rules in the rules engines and practice management systems· Makes necessary modifications to the practice management system master tables as requested bymanagement· Assists with complex clearinghouse rejections as needed· Builds rules to help improve efficiency of the workflows in the RCM systems· Participates in development of new RCM systems or workflow changes to existing systems.Required Qualifications:· 2+ years experience in RCM· High School diploma or equivalent required.· Previous experience with practice management systemsEssential Competencies:· Attendance is an essential job function.· Excellent customer service skills· Working knowledge of billing, HCPCS, CPT and ICD codes· Ability to work effectively with all levels of management and other colleagues, demonstrating initiative, mature judgment, and customer service orientation.· Effective verbal and written communications, including active listening skills.· Exceptional Multi-tasking, organizational skills and superb attention to detail.· Proficient in the use of computer applications, (MS Word, Excel, Outlook)The above job description is a general overview of the responsibilities and competencies for this role at OneOncology. Specific details may vary based on the needs of the organization.