RCM Systems Supervisor: Build Efficient Workflows

Astera Cancer Care; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

OneOncology is seeking a System Maintenance Supervisor to maintain and monitor processes in Revenue Cycle Management (RCM) systems. The role focuses on building workflows to create efficiency for the RCM teams and provide leadership in the practice management environment.

The position requires 2+ years in RCM, experience with practice management systems, and strong customer service and communication skills contributing to a team-driven, provider-focused culture.

Qualifications

• 2+ years experience in RCM.
• Experience with practice management systems.
• High School diploma or equivalent.

Responsibilities

• Subject matter expert for RCM systems.
• Monitors daily and monthly automated process in the RCM systems.
• Resolves system tasks that are created by the RCM team.
• Runs the necessary processes to generate claims or patient statements.
• Adds new providers and locations as requested by management.
• Maintains plan code mapping and updates payer IDs as necessary.
• Assists with the end of month close process in the practice management system.
• Participates in the monthly systems calls with practice management vendors.
• Adds or modifies rules in the rules engines and practice management systems.
• Makes necessary modifications to the practice management system master tables as requested by management.
• Assists with complex clearinghouse rejections as needed.
• Builds rules to help improve efficiency of the workflows in the RCM systems.
• Participates in development of new RCM systems or workflow changes to existing systems.

Skills

RCM systems

Billing codes

Customer service

Communication skills

Multi-tasking

Education

High School diploma

Tools

MS Word

Excel

Outlook

Job description

OneOncology is seeking a System Maintenance Supervisor to maintain and monitor processes in Revenue Cycle Management (RCM) systems. The role focuses on building workflows to create efficiency for the RCM teams and provide leadership in the practice management environment.

The position requires 2+ years in RCM, experience with practice management systems, and strong customer service and communication skills contributing to a team-driven, provider-focused culture.