System Engineer - Intune & Azure AD Specialist

Quantum Technologies. LLC; Chicago (IL); On-site; USD 83,000 - 118,000; Full time

Job summary

Quantum Technologies. LLC seeks a System Engineer - Intune AD Admin to manage and optimize endpoint services in Chicago. You will administer Intune, Entra ID, Azure AD, and Endpoint Configuration Manager, build and deploy apps, and support a fleet of laptops and mobile devices.

You will troubleshoot diverse environments, support Teams and Outlook, and automate tasks with PowerShell. This role emphasizes security, incident escalation, and continuous process improvement.

Qualifications

• Experience administering Microsoft Intune and Azure AD.
• Strong knowledge of Entra ID and Endpoint Manager.
• Proficiency with PowerShell scripting for automation.
• Experience supporting Microsoft 365 applications and Teams.
• Ability to troubleshoot Windows/macOS/iOS/Android endpoints.

Responsibilities

• Administer and maintain Microsoft Intune, Entra ID, Azure AD, and Endpoint Configuration Manager.
• Build, package, and deploy applications through Intune Endpoint Manager.
• Manage and support enterprise laptops, desktops, and mobile devices.
• Handle complex endpoint-related incidents and act as escalation point for technical support.
• Administer Azure services and manage the Azure Admin Portal.
• Develop support methodologies, escalation procedures, and service improvement processes.
• Troubleshoot Windows 10/11, Apple, Android, and Microsoft 365 environments.
• Support Microsoft Teams, Teams Premium, Outlook, and other M365 applications.
• Manage endpoint security, patching, and software installation activities.
• Use PowerShell scripting to automate administrative and support tasks.
• Monitor support KPIs, prepare reports, and identify recurring technical issues.
• Create and maintain technical documentation, knowledge articles, and training materials.
• Train, coach, and mentor support staff while coordinating support activities.
• Troubleshoot network connectivity issues involving Ethernet, Wi-Fi, printers, and peripherals.

Skills

Intune

Entra ID

Azure AD

Endpoint Manager

PowerShell

Microsoft 365

Teams

Scripting

Tools

Intune Endpoint Manager

Azure Admin Portal

Job description

Quantum Technologies. LLC seeks a System Engineer - Intune AD Admin to manage and optimize endpoint services in Chicago. You will administer Intune, Entra ID, Azure AD, and Endpoint Configuration Manager, build and deploy apps, and support a fleet of laptops and mobile devices.

You will troubleshoot diverse environments, support Teams and Outlook, and automate tasks with PowerShell. This role emphasizes security, incident escalation, and continuous process improvement.