System Engineer - Intune & Azure AD Pro

Valiant Technologies LLC; Chicago (IL); On-site; USD 83,000 - 118,000; Full time

Job summary

Valiant Technologies LLC is seeking a System Engineer - Intune AD Admin in Chicago to administer and optimize Intune, Entra ID, and Azure AD environments. You will build, package, and deploy applications, and support a wide range of endpoints across devices and platforms.

The role includes mentoring staff, developing support processes, and collaborating with internal and external customers to ensure high-quality IT service delivery.

Qualifications

• Experience administering Intune and Azure AD environments.
• Experience with endpoint management and software deployment.
• Ability to mentor and train support staff.

Responsibilities

• Administer and maintain Microsoft Intune, Entra ID, Azure AD, and Endpoint Configuration Manager.
• Build, package, and deploy applications through Intune Endpoint Manager.
• Manage and support enterprise laptops, desktops, and mobile devices.
• Handle complex endpoint-related incidents and act as an escalation point for technical support requests.
• Administer Azure services and manage the Azure Admin Portal.
• Develop support methodologies, escalation procedures, and service improvement processes.
• Troubleshoot Windows 10/11, Apple, Android, and Microsoft 365 environments.
• Support Microsoft Teams, Teams Premium, Outlook, and other M365 applications.
• Manage endpoint security, patching, and software installation activities.
• Use PowerShell scripting to automate administrative and support tasks.
• Monitor support KPIs, prepare reports, and identify recurring technical issues.
• Create and maintain technical documentation, knowledge articles, and training materials.
• Train, coach, and mentor support staff while coordinating support activities.
• Troubleshoot network connectivity issues involving Ethernet, Wi-Fi, printers, and other peripherals.
• Work with internal and external customers to ensure effective IT support and service delivery.

Skills

Troubleshooting

Escalation handling

Mentoring staff

Tools

Microsoft Intune

Entra ID

Azure AD

Endpoint Configuration Manager

PowerShell

Microsoft 365

Teams

Job description

Valiant Technologies LLC is seeking a System Engineer - Intune AD Admin in Chicago to administer and optimize Intune, Entra ID, and Azure AD environments. You will build, package, and deploy applications, and support a wide range of endpoints across devices and platforms.

The role includes mentoring staff, developing support processes, and collaborating with internal and external customers to ensure high-quality IT service delivery.