System Engineer - Intune AD Admin

Artificial Intelligence Technologies LLC; Chicago (IL); On-site; USD 83,000 - 118,000; Full time

Job summary

Artifintech is seeking a System Engineer - Intune AD Admin to administer and maintain Intune, Entra ID, and Azure AD across enterprise endpoints in Chicago. You will build and deploy applications, manage devices, and handle complex incidents while mentoring staff.

The role requires strong scripting and endpoint management skills. Responsibilities include automating tasks with PowerShell, monitoring KPIs, and developing support procedures to improve service delivery.

Qualifications

• Troubleshoot and resolve endpoint-related issues across Windows/macOS/iOS/Android.
• Create and maintain technical documentation and runbooks.
• Mentor and coach support staff to improve service delivery.

Responsibilities

• Administer and maintain Microsoft Intune, Entra ID, Azure AD, and Endpoint Configuration Manager.
• Build, package, and deploy applications through Intune Endpoint Manager.
• Manage and support enterprise laptops, desktops, and mobile devices.
• Handle incidents and serve as escalation point for complex issues.

Skills

Technical troubleshooting

Mentoring/training

Documentation

Tools

Microsoft Intune

Entra ID

Azure AD

Endpoint Configuration Manager

PowerShell

Microsoft 365

Microsoft Teams

Outlook

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title: System Engineer - Intune AD Admin
Location: Chicago,IL
Duration: 12 Months + Extension
Bill Rate: 73hour
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD
Job Description

Administer and maintain Microsoft Intune, Entra ID, Azure AD, and Endpoint Configuration Manager.

Build, package, and deploy applications through Intune Endpoint Manager.

Manage and support enterprise laptops, desktops, and mobile devices.

Handle complex endpoint-related incidents and act as an escalation point for technical support requests.

Administer Azure services and manage the Azure Admin Portal.

Develop support methodologies, escalation procedures, and service improvement processes.

Troubleshoot Windows 10/11, Apple, Android, and Microsoft 365 environments.

Support Microsoft Teams, Teams Premium, Outlook, and other M365 applications.

Manage endpoint security, patching, and software installation activities.

Use PowerShell scripting to automate administrative and support tasks.

Monitor support KPIs, prepare reports, and identify recurring technical issues.

Create and maintain technical documentation, knowledge articles, and training materials.

Train, coach, and mentor support staff while coordinating support activities.

Troubleshoot network connectivity issues involving Ethernet, Wi-Fi, printers, and other peripherals.

Work with internal and external customers to ensure effective IT support and service delivery.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.