System Engineer

KTek Resourcing LLC; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

KTek Resourcing LLC is seeking an experienced O365/Intune Administrator to manage Windows 365 Cloud PCs, Intune, and Entra ID in an enterprise setting. You will oversee provisioning, policy configuration, and device deployment to ensure secure, reliable access to Microsoft 365 services.

The role requires hands-on expertise with Cloud PC provisioning, endpoint management, and MFA/SSO strategies, along with strong troubleshooting skills and cross-region disaster recovery experience.

Qualifications

• Experience administering Windows 365 Cloud PCs.
• Hands-on with Microsoft Intune and endpoint management.
• Experience with Microsoft Entra ID/Azure AD and access controls.
• Configuring Conditional Access and MFA.
• RBAC, user groups, and SSO configuration.
• Device provisioning, reprovisioning, and app deployment.
• Strong troubleshooting and communication skills.

Responsibilities

• Administer Windows 365 Cloud PCs, including provisioning, deprovisioning, reprovisioning, restoration, and lifecycle management.
• Configure provisioning policies and assign Cloud PCs to users.
• Configure Windows App and remote access settings.
• Monitor Cloud PC health, performance, connectivity, and resource utilization.
• Support cross-region disaster recovery and Cloud PC restoration operations.

Skills

W365 Cloud PC admin

Intune management

Entra ID / Azure AD

Conditional Access

MFA

RBAC / SSO

Device enrollment & deployment

Job description

Job Description

We are seeking an experienced O365 / Intune Administrator with hands‑on expertise in Microsoft Windows 365 Cloud PCs, Microsoft Intune, endpoint management, and Microsoft Entra ID. The ideal candidate will be responsible for managing Cloud PC provisioning, endpoint configurations, identity and access controls, monitoring, and troubleshooting in an enterprise environment.

Key Responsibilities

• Administer Windows 365 Cloud PCs, including provisioning, deprovisioning, reprovisioning, restoration, and lifecycle management.
• Configure provisioning policies and assign Cloud PCs to users.
• Configure Windows App and remote access settings.
• Monitor Cloud PC health, performance, connectivity, and resource utilization.
• Support cross-region disaster recovery and Cloud PC restoration operations.

Identity and Access Management

• Administer Microsoft Entra ID (Azure AD), including Entra Join and Hybrid Entra Join.
• Configure and manage Conditional Access policies and Multi‑Factor Authentication (MFA).
• Manage role‑based access control (RBAC), user groups, dynamic groups, and Single Sign‑On (SSO).
• Support secure access to Windows 365 Cloud PCs and Microsoft 365 services.

Microsoft Intune and Endpoint Management

• Manage device enrollment, configuration profiles, compliance policies, and endpoint security policies.
• Perform device synchronization, troubleshooting, and remediation operations.
• Deploy Win32 applications and manage endpoint configuration settings.
• Support Microsoft Autopilot and endpoint provisioning.
• Collect device diagnostics and use Endpoint Analytics to identify and resolve performance issues.

Monitoring and Troubleshooting

• Troubleshoot Cloud PC provisioning failures, connectivity issues, and performance degradation.
• Analyze round‑trip time (RTT), network latency, and endpoint health.
• Review audit logs, Windows Event Viewer logs, and endpoint diagnostic data.
• Monitor license utilization and investigate access or configuration issues.

Microsoft 365 and Cloud Administration

• Support Microsoft 365 administration and licensing management.
• Apply Enterprise Mobility + Security (EMS) capabilities.
• Use Azure fundamentals and cloud networking knowledge to troubleshoot connectivity and access issues.

Required Skills

• Windows 365 Cloud PC administration and lifecycle management
• Microsoft Intune and endpoint management
• Conditional Access, MFA, RBAC, and SSO
• Cloud PC provisioning, reprovisioning, and restore operations
• Intune configuration profiles, compliance policies, and endpoint security
• Application deployment, remediation scripts, and device diagnostics
• Microsoft 365 administration and licensing
• Strong troubleshooting, analytical, and communication skills