System Analyst: Flexible Hours & Data Insights

NYC Department of Social Services; New York (NY); On-site; USD 88,997 - 102,347; Full time

Job summary

NYC Department of Social Services seeks a Computer Associate (Software) Level III to function as a System Specialist. Under supervision, you will analyze and support computerized systems, gather business requirements, and produce technical documentation for databases and case-tracking apps.

You will collaborate with IT teams and end-users to ensure systems operate effectively, generate ad hoc reports, and meet project deadlines. Residency not required.

Qualifications

• Requires a bachelor’s degree in computer science or related field with relevant work experience.
• Experience with database systems, programming, and systems development lifecycle.
• Ability to gather and refine business requirements for system enhancements.

Responsibilities

• Analyze and evaluate existing computerized systems to identify areas for improvement and optimization.
• Perform data analysis to support decision-making and troubleshoot production issues.
• Provide production support ensuring critical systems run smoothly.
• Collaborate with stakeholders to gather and refine requirements for enhancements.
• Create and maintain technical documentation for systems and processes.
• Work with IT teams, business units and end-users to ensure effective system functioning.
• Generate ad hoc reports and analyses as needed.

Skills

SQL queries

System analysis

Azure DevOps

Jira

Communication skills

Social service knowledge

Education

Bachelor's degree in CS or related field

High school diploma with 5 years of experience

Tools

Azure DevOps

Jira

SQL Databases

Job description

NYC Department of Social Services seeks a Computer Associate (Software) Level III to function as a System Specialist. Under supervision, you will analyze and support computerized systems, gather business requirements, and produce technical documentation for databases and case-tracking apps.

You will collaborate with IT teams and end-users to ensure systems operate effectively, generate ad hoc reports, and meet project deadlines. Residency not required.