Sr Systems Analyst

City of New York; New York (NY); On-site; USD 68,213 - 187,716; Full time

Job summary

The City of New York Department of Youth and Community Development (DYCD) seeks a Systems Analyst/Product Owner for the Data & Reporting team to drive business process analysis. You will gather requirements, model processes, and define product backlog items, ensuring cohesive solutions for business and technical stakeholders.

Reporting and monitoring improvements, prototypes, user acceptance testing, and liaison with the product team and end users will be key.

Qualifications

• Master's degree in computer science with at least 3 years' IT experience including applications development and data processing.
• Or a 4-year degree with 4+ years' relevant IT experience as described above.
• Alternative: 4-year high school diploma and 6+ years' relevant IT experience with supervisory experience.

Responsibilities

• Apply business analysis methodologies to gather requirements and create process models.
• Develop prototypes of interfaces based on user requirements and write clear specifications.
• Manage and track requirements through the project lifecycle and maintain the product backlog.
• Define the product vision and prioritize backlog items to deliver value to stakeholders.

Skills

Requirements gathering

SQL

Communication

Attention to detail

Agile/Scrum

BABOK

Education

Master's degree in Computer Science

Bachelor's degree with 4+ years IT experience

High school diploma with 6+ years IT experience

Job description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD supports New York City youth and their families by funding a wide range of high-quality youth and community development programs, including: After School; Community Development; Family Support; Literacy Services; Youth Services; Youth Workforce Development.

Role And Responsibilities

The Information Technology Department is looking for a Systems Analyst/Product Owner to join the Data & Reporting team to assist in the Business Process Analysis. Systems Analyst is responsible for analyzing business requests and applying the relevant process analysis to produce a cohesive requirement. Which would include requirement gathering, data analysis, process modeling, gap analysis and solution design. The candidate will be responsible for assessing the overall analysis, design, and delivery of assigned business, operational & technical projects as well as recommending the best practices for solutions based on business needs.

This role as a Systems Analyst will report directly to the Deputy Director of Project Management and Business Analysis under the IT Strategy and Project Management Unit. This candidate is expected to determine the overall vision of products, managing various backlog items and deciding which feature each product will have according to clients’ preferences. Act as liaison between the business stakeholders and the technical team to ensure a cohesive product is delivered. The responsibilities include but are not limited to the following:

• Apply business analysis methodologies to gather requirements - Review, analyze and update requirements for completeness and obtain business/stakeholder sign off - Develop and utilize standard templates/ format layouts to accurately and concisely write requirements.
• Where applicable, develop prototypes of interfaces based on user requirements
• Create process models, specifications, diagrams, and charts to provide direction to developers &/or project team.
• Manage and track the status of the requirements throughout the project lifecycle; enforce and redefine as necessary.
• Define the vision for the team’s product - Manage the product backlog and prioritize them based on changing requirements
• Develop user stories/product backlog items - Monitor and evaluate product progress at each stage of the process
• Liaise with the product team and end users to deliver updates - Participate in Scrum meetings and product sprints - Perform user acceptance testing to validate requirements &/or defect management
• Define reporting and alerting requirements - Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Assist in the tracking of documentation, including specifications, testing plans, installation/operational/performance qualifications, training plans, etc.
• Facilitate compliance with Sand agency policies by developing requirements that will support those policies.
• Provide peer to peer support to other Systems Analyst and Quality Assurance Analyst team members.
• Assist in creating new business analysis standards and guidelines and in the adoption of new and emerging technologies and practices

Minimum Qualifications

• A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
• A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in the previous item; or
• A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in the previous item; or
• A satisfactory combination of education and experience equivalent to the previous items. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in the previous items, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in the previous items.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in the previous items.

Preferred Skills

• At least 2 years of experience in business requirement gathering and creating workflows
• Experience using SQL or related query languages
• Excellent written and verbal communication skills
• Solid attention to detail and multi-tasking skills
• Knowledge of Agile/Scrum methodologies
• Knowledge of IIBA BABOK methodology

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual\'s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $68,213.00 – $187,716.00