System Analyst

Joint Township District Memorial Hospital; Saint Marys (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Grand Lake Health System seeks an IT Systems Administrator to support hospital computer systems and networks in Saint Marys, Ohio. You will investigate, diagnose, and repair hardware and software issues on a wide range of PC-based devices, perform system upgrades, and maintain thorough documentation.

You will collaborate with networking and security teams, manage inventories and licensing, ensure data confidentiality, and write detailed system reports to guide future improvements.

Qualifications

• Bachelor’s level description not provided.
• Must have strong networking and IT administration skills.
• Healthcare IT experience is a plus.

Responsibilities

• Investigates, analyzes, and resolves hardware and software problems on hospital computer systems.
• Maintains system inventories, licensing, and access control.
• Collaborates with networking to ensure connectivity and compatibility between systems.
• Writes and maintains system documentation and conducts system upgrades.
• Maintains confidentiality of information processed, stored, or accessed by the network.

Skills

Networking concepts

LAN/WAN architectures

TCP/IP

DNS

DHCP

VLANs

Network segmentation

Server/desktop administration

Virtualization

Firewall technologies & VPNs

Analytical thinking

Independent work

Education

Associate Degree in Computer Technology

Tools

Firewall and VPN tools

Server management software

Networking diagnostics tools

Job description

• Rotation in afterhours and weekend on-call

Duties and Key Responsibilities

• Investigates, analyzes, and resolves hardware and associated software and communications problems on hospital computer systems. Performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals.
• Evaluates existing computer systems hardware and performs system upgrades based on customer needs.
• Collect information to analyze and evaluate existing or proposed systems.
• Assumes the responsibilities for the design and implementation of systems to meet user needs.
• Prepares detailed flow charts and diagrams outlining systems capabilities and processes.
• Research and recommend hardware, software, and operating systems.
• Monitors the hardware and software systems using available systems utilities.
• Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.
• Record and maintain hardware and software inventories, site and/or server licensing, and user access and security.
• Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
• Write and maintain system documentation.
• Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.
• Maintain confidentiality regarding the information being processed, stored, or accessed by the network.
• Document system problems and resolutions for future reference.

Requirements

• Ability to work independently, with little or no supervision.
• Analytical and progressive critical thinking skills are a must.
• Has working knowledge of computer networking concepts, including LAN/WAN architectures, TCP/IP, DNS, DHCP, VLANs, and network segmentation.
• Experience supporting and troubleshooting network connectivity issues in multi-user environment.
• Knowledge of server/desktop administration, and virtualization.
• Knowledge of firewall technologies and VPNs.
• Full range of body motion, including bending, squatting, standing/walking. Occasionally lifts and carries items up to 50 pounds.

Education/Certifications

• Minimum of an Associate Degree in Computer Technology.

Experience

• 5-7 years' experience on computer system comparable to current installed system.

Grand Lake Health System provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GLHS complies with applicable state and local laws governing nondiscrimination in employment in all of our locations. In addition, Grand Lake Health System is an At-Will Employment employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.