System Analyst

YES! Communities; Denver (CO); On-site; USD 65,000 - 75,000; Full time

Job summary

YES Communities in Denver, CO is seeking a Systems Analyst to own and manage core operational systems, including CRM and property management software, ensuring they are optimized and aligned with business objectives to drive efficiency.

You will translate data into actionable insights, train users, manage vendor relationships, and collaborate across teams to improve processes and support revenue recovery and cost-saving initiatives.

Qualifications

• 3+ years in systems, operations, analytics, or similar roles.
• Experience with CRM or property management platforms preferred.
• Advanced Excel and data analysis skills.
• Strong communication and stakeholder management.

Responsibilities

• Own and manage internal operational systems.
• Serve as liaison with vendors and manage system relationships.
• Evaluate system capabilities, updates, and enhancements.
• Collect, analyze, and interpret data to identify trends, risks, and opportunities.
• Translate data insights into actionable recommendations to improve operations.
• Partner with leadership to define system strategy, priorities, and roadmap.
• Support system users through training, documentation, and troubleshooting.
• Lead or support system change management, integrations, and/or enhancements.
• Monitor system adoption, data quality, and performance metrics.
• Collaborate cross-functionally to align tools with business needs.
• Communicate system updates, outages, and changes to stakeholders.

Skills

Excel

SQL

Data analysis

Systems thinking

Project management

Stakeholder management

User training

Revenue opportunities

Tools

CRM

Property management software

Job description

YES Communities, founded in 2008, owns and operates manufactured housing communities with locations across the United States. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude.

Life at YES

YES Communities strives to hire a diverse workforce that shares our vision. We empower our employees to develop a strong sense of community because we know that happy, dedicated employees make the difference. Our culture is one where leaders set clear expectations and give you the freedom to manage your goals. We invest in our employees and take pride as we watch them achieve results and make a difference in their roles every day.

Position Summary:

Own and manage all core operational systems including but not limited to CRM, property management software and work order management systems. This role is responsible for ensuring systems are optimized, effectively utilized, and aligned with business objectives to drive operational efficiency across the organization. The role serves as a bridge between systems and operations – supporting users, improving processes, and identifying opportunities to enhance system performance and business outcomes.

Key Responsibilities:

• Each system analyst owns and manages the internal operational systems they are assigned
• Serve as primary liaison with vendors and manage system relationships
• Continuously evaluate system capabilities, updates, and enhancements
• Collect, analyze, and interpret data to identify trends, risks, and opportunities
• Translate data insights into actionable recommendations to improve business operations (e.g., identifying missed revenue opportunities, data governance, compliance, etc.)
• Partner with leadership to define system strategy, priorities, and roadmap
• Support system users through training, documentation, and troubleshooting
• Lead or support system change management, integrations, and/or enhancements
• Monitor system adoption, data quality, and performance metrics
• Collaborate cross-functionally to align tools with business needs
• Communicate system updates, outages, and changes to stakeholders

Qualifications:

• Strong technical aptitude and systems-thinking mindset
• Advanced Excel skills required; SQL or similar tools preferred
• Ability to analyze data and translate it into business insights
• Strong organizational and project management skills
• Excellent communication and stakeholder management skills
• Self-starter capable of operating independently
• Experience training and supporting end users
• High attention to detail and problem-solving ability
• Take ownership of identifying and driving revenue recovery and cost-saving opportunities through system data and process improvements
• Utilize strong problem-solving skills to identify root causes and implement scalable, long-term solutions across systems and operations

Education and Experience:

• 3+ years of experience in systems, operations, analytics, or similar roles
• Experience with CRM or property management platforms (highly preferred)

COMPENSATION: $65,000 - $75,000 + 10% annual bonus opportunity