System Administrator ZIP and Ironclad

SVK Technology Solutions Inc; Jersey City (NJ); On-site; USD 75,000 - 95,000; Part time

Job summary

A technology consulting firm is seeking a remote System Administrator for a 12-month contract. The successful candidate will manage user provisioning, system integrations, and provide Tier 1 & Tier 2 support. Responsibilities include designing approval workflows, overseeing API connections, and maintaining digital contract templates. Strong communication skills are required as this role will act as a liaison between IT and various teams. Ideal for candidates with a background in system administration and compliance.

Qualifications

• Experience managing RBAC across digital platforms.
• Proven skills in system integration and monitoring.
• Background in technical support for systems.

Responsibilities

• Manage user provisioning and RBAC across multiple platforms.
• Design and configure complex approval routing logic.
• Act as the liaison between IT and other departments.

Skills

User provisioning and de-provisioning

RBAC management

API troubleshooting

Vendor management

Dashboards and reporting

Job description

Overview

Role: System Administrator With ZIP and Ironclad

Engagement: Contract (12 months)

Location: Remote

Responsibilities

• System Administration: Manage user provisioning, de-provisioning, and RBAC across Zip, Coupa, and CLM platforms to ensure security compliance.
• Workflow Configuration: Design and configure complex approval routing logic and dynamic intake forms based on spend thresholds, department, or legal requirements.
• Cross-Functional Partnership: Act as the primary liaison between IT and Finance, Legal, and Procurement teams, translating their business processes into technical system requirements.
• Integration Monitoring: Oversee and troubleshoot API connections and data syncs between procurement tools and downstream systems (e.g., ERP, HRIS, or Slack).
• CLM Management: Collaborate with Legal Operations to maintain digital contract templates, clause libraries, and e-signature workflows within the CLM system.
• Technical Support: Provide Tier 1 & Tier 2 support for business users, resolving issues related to login, workflow stalls, or error messages.
• Vendor Onboarding: Configure and maintain vendor management modules, ensuring seamless data capture and risk assessment during the onboarding process.
• Release Management: Test and deploy system updates, patches, and new features from vendors, managing change control to minimize disruption to business users.
• Documentation & Training: Create and update Standard Operating Procedures (SOPs) and user guides to assist with onboarding new employees and driving system adoption.
• Data & Reporting: Build dashboards and conduct regular system audits to monitor data integrity, system health, and key performance metrics (e.g., approval cycle times).