System Administrator – Senior

Intuit, Inc.; Columbia (MD); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Annual Bonus

Bi-monthly payroll

Job summary

Ractsol Corp. in the United States is seeking a System Administrator to support IT systems and network infrastructure.

The role involves day-to-day operations, troubleshooting, and maintenance across client/server/storage devices, with emphasis on Tier 1 and Tier 2 issue resolution. Candidates should have a high school diploma or GED with extensive systems administration experience or a Bachelor’s degree with substantial experience, and DoD 8570 IAM Level 1 (Security+) certification.

Qualifications

• DoD 8570 IAM Level 1 (Security+) certification is required.
• Experience with implementing, troubleshooting, and maintaining IT systems.
• Proficiency in managing user accounts and workstations.

Responsibilities

• Supports implementation, troubleshooting and maintenance of IT systems.
• Manages IT system infrastructure and related processes across network, server and storage devices.
• Provides Tier 1 and Tier 2 support with escalation and status communication.
• Configures and manages virtual and storage environments; Linux, UNIX and Windows operating systems.
• Assists with dispatch system and hardware problems and participates in resolution.
• Other duties as assigned.

Skills

Tier 1 Help Desk

Tier 2 Escalation

Linux

UNIX

Windows

Network troubleshooting

User account management

Education

High school diploma or GED

Bachelor’s degree

Tools

Security+

Virtualization

Microsoft Windows

Job description

Are you looking for the opportunity to utilize your IT Systems and Network experience and be part of a growing and innovative IT Management and Tech Support team? RACTSOL focuses on providing our customers with highest quality and professional IT support services to ensure their network and hardware are functioning at peak performance.

System Administrator Job Description:

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

• Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers.

• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance

• Other duties as assigned

Education and Work Experience Requirements:

• High school diploma or GED with 13-19 years of systems administration experience.

• Bachelor’s degree with 9-15 years of systems administration experience.

• DoD Directive 8570 IAM Level 1 certification (Security+).

• Experience with IT system implementation, troubleshooting, and maintenance.

• Proficiency in managing user accounts and workstations.

Salary Range:

$120,000 – $200,000

Competitive salary commensurate with clearance levels, unique expertise, critical skill sets, experience and qualifications. Additional pay stipend will be considered for qualifying candidates. Refer to our RACTSOL LCAT list for all salary ranges.

Time Off:

• 20(+) days of earned Paid Time Off (PTO) per year

• 11 paid calendar holidays

• 1 paid company holiday

• 5 days of lifestyle leave for new families, emergencies, govt shutdown, etc

Benefits:

• Comprehensive medical, dental, and vision insurance for employees and their families

• 401k retirement plan with a 6% company contribution

• Annual bonuses based on performance, accomplishments, and tenure

• RACTSOL Corp employees are paid on a bi-monthly basis with pay periods ending on the 15th and last day of each month

We look forward to seeing your qualified resume and sharing with you our vision of growth.

H.O.P.E. Through Innovative Technology (Helping Other People Everywhere) IT Solutions for Best Business Practices.

Ractsol Corp. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law.

Ractsol Corp. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Ractsol HR at [phone] x03, and [e-mail]