System Administrator – Intermediate (Mid)

Intuit, Inc.; Columbia (MD); On-site; USD 70,000 - 130,000; Full time

Job summary

RACTSOL Corp. is seeking a System Administrator to support, troubleshoot, and maintain IT systems across client/server/storage/network devices. Responsibilities include day-to-day operations, problem resolution, and escalation handling for IT infrastructure.

The role requires experience with Linux/UNIX/Windows, and DoD 8570 IAM Level 1 (Security+). Competitive salary, PTO, and comprehensive benefits are offered; relocation may be considered.

Qualifications

• High school diploma or GED with 6-12 years of systems administration experience.
• Bachelor’s degree with 2-8 years of systems administration experience.
• DoD Directive 8570 IAM Level 1 certification (Security+).
• Experience with IT system implementation, troubleshooting, and maintenance.
• Proficiency in managing user accounts and workstations.

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance
• Other duties as assigned

Skills

Troubleshooting

User accounts

Workstations

System maintenance

Education

DoD Directive 8570 IAM Level 1 (Security+)

Bachelor’s degree

High school diploma or GED

Job description

System Administrator Job Description

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

• Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers.

• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance

• Other duties as assigned

Education and Work Experience Requirements

• High school diploma or GED with 6-12 years of systems administration experience.

• Bachelor’s degree with 2-8 years of systems administration experience.

• DoD Directive 8570 IAM Level 1 certification (Security+).

• Experience with IT system implementation, troubleshooting, and maintenance.

• Proficiency in managing user accounts and workstations.

Salary Range

$70,000 – $130,000

Competitive salary commensurate with clearance levels, unique expertise, critical skill sets, experience and qualifications. Additional pay stipend will be considered for qualifying candidates. Refer to our RACTSOL LCAT list for all salary ranges.

Time Off

• 20(+) days of earned Paid Time Off (PTO) per year

• 11 paid calendar holidays

• 1 paid company holiday

• 5 days of lifestyle leave for new families, emergencies, govt shutdown, etc

Benefits

• Comprehensive medical, dental, and vision insurance for employees and their families

• 401k retirement plan with a 6% company contribution

• Annual bonuses based on performance, accomplishments, and tenure

• RACTSOL Corp employees are paid on a bi-monthly basis with pay periods ending on the 15th and last day of each month

We look forward to seeing your qualified resume and sharing with you our vision of growth.

H.O.P.E. Through Innovative Technology

(Helping Other People Everywhere) IT Solutions for Best Business Practices.

Ractsol Corp. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law.

Ractsol Corp. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Ractsol HR at [phone] x03, and [e-mail]