System Administrator (SA), Level 1

Gladiatoremergence; Fort Meade (MD); Hybrid; USD 58,000 - 98,000; Full time

Job summary

Gladiatoremergence seeks a Level 1 System Administrator to support IT systems at Fort Meade, MD. The role covers day-to-day operations, monitoring, and problem resolution across client/server/storage/network devices and mobile tech.

You will handle Tier 1 and Tier 2 issues, communicate status to management, and help optimize capacity and resources. The position requires a TS/SCI with Full Scope Poly clearance at start, and five years’ SA experience or a degree plus substitute experience.

Qualifications

• Five (5) years of SA experience in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a Bachelor's degree.

Responsibilities

• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Support escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Skills

System administration

Help Desk

Networking basics

Education

Bachelor's degree

Job description

GJB-0124 Fort Meade, MD TS/SCI + Full Scope Poly On-site $58,376 – $98,376

The Level 1 System Administrator (SA) shall possess the following capabilities:

• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning

Qualifications

Five (5) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required Bachelor's degree in a technical discipline from an accredited college or university is required Five (5) years of additional SA experience may be substituted for a Bachelor's degree Please refer to the customer document for additional requirements

Clearance

TS/SCI + Full Scope Poly, required at start.