System Administrator, Operations Services

Alamo Drafthouse Cinema; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading cinema company as a System Administrator to support operational efficiency and enhance guest experiences. This role involves working collaboratively across departments to implement initiatives, utilizing technology systems, and fostering community values within the organization.

Benefits

Free movies & food

Paid time off

Competitive pay

Flexible scheduling

Medical, dental, vision, and voluntary benefits

Qualifications

• Experience with front-of-house and back-of-house operations.
• Ability to work under pressure and meet deadlines.
• Strong self-starter who can function autonomously.

Responsibilities

• Support venues and operations for a world-class experience.
• Identify best practices and develop recommendations for improvements.
• Assist with project management and collaboration across departments.

Skills

Understanding of operations

Collaboration

Problem-solving

Data entry proficiency

Spreadsheets and slides experience

Tools

POS systems

Restaurant technology systems

Microsoft or Google slides

Job description

Compensation Range:

$28.85 - $31.25Plus Incentive Bonus based on Performance

Location:

123 Main St , Austin, Texas, 78757The System Administrator will be a critical position that supports venues and the Support Center to help create a world-class operational experience for our guests.

This newly created role will play an instrumental part in Alamo’s growth and success by working interdepartmentally to operationalize new initiatives, assisting with identifying and building programs to become more efficient, and championing the uniqueness of the brand in all we do.

WHAT WE OFFER

• A fun workplace where you can be yourself and do awesome work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION:

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back

LOCATION: This role is open to candidates based in one of the following markets: San Francisco Bay Area, Denver (CO), Dallas/FT. Worth (TX), Austin (TX), or New York City (NY).

CORE ROLE RESPONSIBILITIES:

• Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines

• Collaboratively works to identify best practices, assess business needs, and develop recommendations for operational improvements across the system

• Assist with Project Management by collaboratively working with department leaders and following up on task completion

• Assist with operationalizing brand initiatives, including but not limited to technology platforms, menu changes/expansion, new channels/off-premise, and format innovation

• Assist with building rollout pipeline timing and building scalable solutions across Operations

• Build strong working relationships with internal partners to ensure successful communication and execution of initiatives that impact Operations

QUALIFICATIONS:

• Real-world understanding of operations for both front-of-house and back-of-house

• Experience with various POS and restaurant technology systems and data entry. Ideal platforms include Toast, Crunchtime, Workday, and NetSuite

• Experience with spreadsheets and slides (Microsoft or Google preferred)

• Ability to assist with driving initiatives from ideation to execution through collaboration and influence with cross-functional teams

• Enthusiasm for thinking differently, tackling complex problems, and identifying new ways of doing things

• Ability to work under pressure, meet deadlines, while balancing the demands of the day-to-day business and the system priorities

• A thorough understanding of all theater/F&B operations is preferred

• Strong self-starter who takes direction well and at the same time functions autonomously

OUR CORE VALUES:

DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.

FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.

BOLDLY GO
Like the crew of the Starship Enterprise, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.

GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.

Company: Alamo Drafthouse Cinema