System Administrator, Level 3 (FORECASTED)

Independent Software, Inc.; Ellicott City (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Generous benefits

Work-life balance

Job summary

A leading technology firm in Ellicott City, Maryland, seeks a System Administrator Level 3 to provide advanced IT support. You will ensure the system infrastructure's reliability and security while optimizing performance. Key responsibilities include troubleshooting complex issues, managing IT systems, and collaborating with engineering and mission teams. Required qualifications include a bachelor's degree in a technical discipline and significant experience in system administration. Join us to support critical national security missions in a collaborative environment.

Qualifications

• Strong experience in administering and supporting IT systems.
• Advanced knowledge of Linux/UNIX and Windows operating systems.
• Experience with in-depth troubleshooting of complex technical issues.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide support for the implementation and maintenance of IT systems.
• Manage day-to-day configuration and operation of IT systems.
• Perform in-depth troubleshooting and root cause analysis.
• Support system design and infrastructure improvements.

Skills

System Administration

Linux/UNIX Administration

Windows Administration

Troubleshooting

System Performance Management

Capacity Planning

Network Management

Analytical Skills

Communication Skills

Education

Bachelor's degree in a technical discipline

15 years of System Administrator experience

Job description

What You Will Do

As a System Administrator Level 3 at Independent Software, you will provide advanced support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will manage and optimize system infrastructure, ensuring systems are secure, reliable, and operating at peak performance. In this role, you will take ownership of complex system issues, perform in-depth troubleshooting, and contribute to system design and architecture. You will work closely with engineers, stakeholders, and mission teams to ensure operational success and continuous improvement across the environment.

Key Responsibilities

• Provide support for the implementation, troubleshooting, and maintenance of IT systems
• Perform in-depth troubleshooting and root cause analysis of complex system issues
• Manage day-to-day configuration and operation of IT systems
• Provide Tier 2 (Escalation) support and resolve complex technical issues
• Support IT systems including operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
• Communicate status and provide detailed analysis of issues to management and stakeholders
• Optimize system performance and resource utilization
• Perform system capacity analysis and planning
• Configure and manage Linux/UNIX and Windows operating systems
• Maintain system integrity through patching, updates, and configuration management
• Support system integration and ensure operational readiness
• Analyze and resolve complex problems related to hardware, applications, and system integration
• Support system design, architecture, and infrastructure improvements
• Maintain documentation and follow established processes and procedures

Required Skills And Qualifications

• Strong experience administering and supporting IT systems in a system administrator role
• Advanced knowledge of Linux/UNIX and Windows operating systems
• Experience performing in-depth troubleshooting and resolving complex technical issues
• Experience managing system performance, capacity, and reliability
• Familiarity with IT infrastructure components including servers, storage, and networking
• Ability to support and resolve escalated technical issues independently
• Understanding of system integration and operational environments
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and collaborate across teams

Education And Experience

• Bachelor’s degree in a technical discipline from an accredited college or university
• Fifteen (15) years of System Administrator experience on programs of similar scope, type, and complexity

OR

• Five (5) additional years of System Administrator experience may be substituted for a degree

Certifications

• DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II

Clearance Requirement

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role
• This position is contingent on contract award

Why Choose Independent Software

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When You Join Us, You Will

• Support critical national security missions that matter
• Be part of a close-knit, employee-first culture where your voice is heard
• Expand your skills through ongoing training, mentorship, and career development
• Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Apply today.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.