System Administrator L3

UNICON International Inc.; Marysville (OH); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Other standard benefits

Job summary

UNICON International Inc. is seeking a System Administrator L3 to manage and support the enterprise mobile device platform across Marysville, OH. You will handle iOS/iPadOS and Android device enrollment, security, compliance, and app delivery in a mixed onsite/remote environment.

The role emphasizes Intune configuration, OS readiness, and coordinating with vendors for tests, releases, and license renewals, with a focus on maintaining secure, compliant devices across manufacturing sites.

Qualifications

• 5+ years of mobile device management experience, including 3+ years administering Microsoft Intune for iOS/iPadOS and Android.
• Strong knowledge of Apple Business Manager: ADE, Apps/Books (VPP), supervised devices, and kiosk mode.
• Experience with Android Enterprise dedicated devices and rugged handheld scanners.
• Mobile app management including packaging, deployment, and policies (MAM).
• Vendor management: escalation, testing, releases, SLAs, license renewals.
• Entra ID/CA, certificate-based Wi-Fi and mobile SSO.
• PowerShell or Graph scripting for reporting/automation.
• ServiceNow and ITIL change management experience.
• Strong troubleshooting, documentation and communication; independent work capability.
• Manufacturing or warehouse env. experience is a plus.

Responsibilities

• Engineer and support the enterprise mobile device platform in Intune for iOS/iPadOS and Android.
• Configure platform, app lifecycle management, and OS release readiness.
• Lead L3 troubleshooting and vendor management for apps and devices.
• Renew Apple certificates/tokens (APNs, ADE, VPP) and manage changes via ServiceNow.

Skills

MDM experience

Intune admin

Vendor management

ITIL change management

PowerShell/Graph scripting

ServiceNow

OS/app testing

Documentation/communication

Education

BA/BS in Information Systems

MD-102

Apple Deployment and Management

Zebra

ITIL 4 Foundation

Tools

Apple Business Manager

Intune

Zebra StageNow

Job description

Job Title: System Administrator L3

Location: Marysville, OH

Work Model: Onsite / Hybrid / Remote

Compensation: $75-80k

Work Type: Onsite/ 4 days a week

Travel: No

Overtime: No

Position Overview

• Resolve escalated iOS/iPadOS and Android device issues: enrollment, compliance, apps and connectivity


• Manage Intune and Apple Business Manager configuration, policies, groups and device actions


• Package, deploy, configure and maintain mobile apps (public, private and line-of-business)


• Test new OS, app and firmware releases, and lead readiness and staged rollouts for major OS updates


• Configure and stage rugged Android handheld devices


• Coordinate with vendors and application teams on support cases, testing, releases and license renewals


• Run inventory, compliance and license reports, and drive remediation


• Renew Apple certificates and tokens (APNs, ADE, VPP)


• Implement changes through ServiceNow change management


• Maintain runbooks, knowledge articles and status reporting

What You Will Be Doing

Engineer and support the enterprise mobile device platform in Microsoft Intune, covering company iPhones and iPads and rugged Android handheld scanners used across manufacturing and distribution sites. The role keeps devices enrolled, secure, compliant and able to run business applications. It covers:

• Platform configuration


• Mobile app lifecycle management


• OS release readiness


• Level 3 troubleshooting


• Day-to-day management of mobile technology vendors and app providers

What’s Needed

• 5+ years of mobile device management experience, including 3+ years administering Microsoft Intune for iOS/iPadOS and Android


• Strong knowledge of Apple Business Manager: Automated Device Enrollment, Apps and Books (VPP), supervised devices, Declarative Device Management and kiosk mode


• Experience with Android Enterprise dedicated devices and rugged handheld scanners (Zebra StageNow, OEMConfig and DataWedge preferred)


• Mobile app management experience: packaging, deployment, app configuration policies, app protection policies (MAM), Managed Google Play private apps and app lifecycle (new)


• Vendor management experience: support case escalation, coordinating vendor testing and releases, tracking SLAs, and supporting license renewals (new)


• Working knowledge of Entra ID, Conditional Access, certificate-based Wi-Fi and mobile SSO


• PowerShell or Microsoft Graph scripting for reporting and automation


• ServiceNow and ITIL change management experience


• Strong troubleshooting, documentation and communication skills; able to work independently


• Manufacturing or warehouse environment experience a plus


• Certifications preferred: Microsoft MD-102, Apple Deployment and Management, Zebra, ITIL 4 Foundation


• BA/BS in Information Systems, Computer Science or a related field, or equivalent experience

Compensation & Benefits

• Medical, dental, and vision insurance


• 401(k)


• Other standard benefits as applicable

About Unicon

UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships. UNICON is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.