System Administrator - Engineering Computing

North Carolina A&T State University; North Carolina; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Vacation and sick leave

Health benefits (Aetna)

12 paid holidays

Retirement options (TSERS)

Employee assistance program

Job summary

North Carolina A&T State University is seeking a System Administrator for Engineering Computing to maintain the College of Engineering's computing infrastructure, provide technical support for desktops, VDI, and IoT devices, and manage related servers and applications. You will document configurations and collaborate with faculty, staff, and vendors to implement technology solutions.

The role requires a Bachelor's degree in a related field and at least 3 years of experience in technical support

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in a technical support role with Windows, Linux, and/or macOS.
• Experience with IoT devices.
• Strong analytical and problem-solving skills.

Responsibilities

• Maintain and troubleshoot desktop systems, VDI environments, and IoT equipment.
• Support networking infrastructure and resolve connectivity issues.
• Install, test, and manage applications and server environments.
• Collaborate with faculty, staff, students, and vendors to implement technology solutions.
• Document system configurations, procedures, and troubleshooting steps.

Skills

Technical support

Windows

Linux

macOS

IoT devices

Analytical skills

Education

Bachelor's degree in Computer Science/IT

Job description

System Administrator – Engineering Computing

Position Overview

The System Administrator for Engineering Computing plays a crucial role in maintaining the unique computing infrastructure within the College of Engineering. The role is responsible for providing technical support for desktop systems, Virtual Desktop Infrastructure (VDI), IoT devices, and networking infrastructure. The System Administrator ensures reliable operation and efficient use of technology by faculty, staff, and students while maintaining documentation. Additionally, the role includes installing, testing, coding, debugging, and managing existing applications, servers, and infrastructure, working with stakeholders to implement solutions that support the College’s mission.

Key Responsibilities

• Maintain and troubleshoot desktop systems, VDI environments, and IoT equipment.
• Support networking infrastructure and resolve connectivity issues.
• Install, test, and manage applications and server environments.
• Collaborate with faculty, staff, students, and vendors to implement technology solutions.
• Document system configurations, procedures, and troubleshooting steps.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in a technical support role with Windows, Linux, and/or macOS.
• Experience with IoT devices.
• Strong analytical and problem‑solving skills.

Preferred Qualifications

• 5 years of technical support experience in an academic or commercial setting.
• Experience with software development lifecycles and project management.

Work Arrangement

This position may be eligible for a remote or hybrid work arrangement consistent with university and state policies. Employees are generally required to reside in North Carolina within a two‑hour commuting distance of their assigned duty station.

Employment and Benefits

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna State Health Benefits of North Carolina
• NCFlex Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401(k), 403(b), 457(b), and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

EEO Statement

North Carolina A & T State University is an Equal Opportunity and affirmative action employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A & T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

The university participates in E‑Verify. Final candidates are subject to criminal and sex offender background checks.