System Administrator

CTC Group; Annapolis (MD); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health/Dental/Vision

401k

PTO and holiday pay

Disability and life insurance

Job summary

CTC Group seeks System Administrators for a contingent program supporting mission-critical IT systems and infrastructure in the Annapolis Junction/Ft. Meade area. You will operate, troubleshoot, and optimize complex computing environments while assisting users and resolving technical issues.

You will work across servers, storage, networks, and operating systems, collaborating with Government customers and technical teams to ensure reliable, mission-ready systems.

Qualifications

• Active TS/SCI with polygraph security clearance.
• Bachelor’s degree in a technical discipline from an accredited college or university, or 5 years of additional System Administrator experience in lieu of degree.
• Experience supporting, troubleshooting, and maintaining enterprise IT systems.
• Experience working with operating systems, servers, networks, storage, and related infrastructure.
• Ten (10) years experience as a System Administrator on programs and contracts of similar scope.
• Fifteen (15) years experience as a System Administrator on programs and contracts of similar scope.

Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructure.
• Manage day-to-day configuration and operation of enterprise IT systems.
• Monitor and resolve issues affecting servers, storage, networks, client devices, and other system components.
• Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, escalation, and resolution.
• Assist users with accessing and effectively using IT systems.
• Configure and manage UNIX, Windows, and other applicable operating systems.
• Install and maintain operating system software and implement enhancements that improve reliability and performance.
• Configure and maintain network components and supporting infrastructure.
• Support hardware issue resolution and remain engaged through problem closure.
• For Level 3 positions, support the design of systems, mission architectures, and associated hardware.
• For Level 3 positions, analyze and resolve complex issues involving server hardware, applications, and software integration.

Job description

Summary

CTC Group is seeking System Administrators, for a contingent program supporting mission-critical IT systems and infrastructure. In this role, you will help operate, maintain, troubleshoot, and optimize complex computing environments while supporting users, resolving technical issues, and ensuring systems remain reliable and mission-ready. You will work across server, storage, network, and operating system environments while collaborating with technical teams and Government customers. Locations: Annapolis Junction / Ft. Meade

Responsibilities

Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructureManage day-to-day configuration and operation of enterprise IT systemsMonitor and resolve issues affecting servers, storage, networks, client devices, and other system componentsProvide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, escalation, and resolutionAssist users with accessing and effectively using IT systemsTroubleshoot complex system, hardware, software, and application issuesConfigure and manage UNIX, Windows, and other applicable operating systemsInstall and maintain operating system software and implement enhancements that improve reliability and performanceConfigure and maintain network components and supporting infrastructureOptimize system operations, resource utilization, and overall system performancePerform system capacity analysis and planningProvide technical analysis and status updates to Government and internal customers for escalated issuesSupport hardware issue resolution and remain engaged through problem closureSupport system upgrades, maintenance activities, and lifecycle operationsFor Level 3 positions, support the design of systems, mission architectures, and associated hardwareFor Level 3 positions, analyze and resolve complex issues involving server hardware, applications, and software integration

Requirements

Active TS/SCI with polygraph security clearanceBachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional System Administrator experience may be substituted for a bachelor’s degree. Experience supporting, troubleshooting, and maintaining enterprise IT systemsExperience working with operating systems, servers, networks, storage, and related infrastructureLevel 2 QualificationsTen (10) years experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required. Level 3 Qualifications Fifteen (15) years experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required.

#CJ

Why CTC Group?

We recognize that successful partnerships are based on open and direct communication, mutual respect, and the ability to adapt to evolving capabilities. Our cleared employees bring decades of experience supporting customers in the Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission Operations.

Benefits

• Health/Dental/Vision
• 401k
• PTO and holiday pay
• disability and life insurance

CTC Group provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, genetic information, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner status, gender (including sex stereotyping), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal and state laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.