System Administrator

CTC Group; Fort Meade (MD); On-site; USD 90,000 - 150,000; Full time

Job summary

CTC Group is seeking System Administrators to support mission-critical IT systems and infrastructure in the Annapolis Junction/Ft. Meade area.

You will operate, troubleshoot, and optimize complex computing environments while assisting users and ensuring systems are reliable and ready for government customers. Responsibilities cover configuring UNIX and Windows operating systems, managing networks, storage, and servers, and providing Tier 1–2 support.

Qualifications

• Active security clearance required (TS/SCI with polygraph).
• Five years of additional System Administrator experience may substitute for a bachelor’s degree.
• Experience supporting, troubleshooting, and maintaining enterprise IT systems.

Responsibilities

• Implement, troubleshoot, and maintain IT systems and infrastructure.
• Manage daily configuration and operation of enterprise IT systems.
• Monitor and resolve issues affecting servers, storage, networks, and devices.
• Provide Tier 1–2 technical support, including diagnosis and escalation.
• Assist users in accessing and using IT systems.
• Troubleshoot complex system, hardware, software, and apps issues.
• Configure and manage UNIX, Windows, and other OS.
• Install and maintain OS software and implement reliability enhancements.
• Configure and maintain network components and supporting infra.
• Optimize system operations and performance.
• Perform capacity analysis and planning.
• Provide updates to Government and internal customers on escalated issues.
• Support hardware issue resolution through closure.
• Support system upgrades and lifecycle operations.
• For Level 3, assist design of systems and architectures.
• For Level 3, analyze and resolve complex server hardware and software issues.

Skills

TS/SCI with polygraph

Enterprise IT experience

Unix/Windows servers

Education

Bachelor’s degree in technical discipline

Job description

Summary

CTC Group is seeking System Administrators, for a contingent program supporting mission-critical IT systems and infrastructure. In this role, you will help operate, maintain, troubleshoot, and optimize complex computing environments while supporting users, resolving technical issues, and ensuring systems remain reliable and mission-ready. You will work across server, storage, network, and operating system environments while collaborating with technical teams and Government customers.
Locations: Annapolis Junction / Ft. Meade

Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructure
• Manage day-to-day configuration and operation of enterprise IT systems
• Monitor and resolve issues affecting servers, storage, networks, client devices, and other system components
• Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, escalation, and resolution
• Assist users with accessing and effectively using IT systems
• Troubleshoot complex system, hardware, software, and application issues
• Configure and manage UNIX, Windows, and other applicable operating systems
• Install and maintain operating system software and implement enhancements that improve reliability and performance
• Configure and maintain network components and supporting infrastructure
• Optimize system operations, resource utilization, and overall system performance
• Perform system capacity analysis and planning
• Provide technical analysis and status updates to Government and internal customers for escalated issues
• Support hardware issue resolution and remain engaged through problem closure
• Support system upgrades, maintenance activities, and lifecycle operations
• For Level 3 positions, support the design of systems, mission architectures, and associated hardware
• For Level 3 positions, analyze and resolve complex issues involving server hardware, applications, and software integration

Requirements

• Active TS/SCI with polygraph security clearance
• Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional System Administrator experience may be substituted for a bachelor’s degree.
• Experience supporting, troubleshooting, and maintaining enterprise IT systems
• Experience working with operating systems, servers, networks, storage, and related infrastructure

Level 2 Qualifications

• Ten (10) years experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required.

Level 3 Qualifications

• Fifteen (15) years experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required.

Why CTC Group?

We recognize that successful partnerships are based on open and direct communication, mutual respect, and the ability to adapt to evolving capabilities. Our cleared employees bring decades of experience supporting customers in the Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission Operations.

CTC Group provides a comprehensive benefits package that includes, but is not limited to, Health/Dental/Vision, 401k, PTO and holiday pay, disability and life insurance.

CTC Group provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, genetic information, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner status, gender (including sex stereotyping), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal and state laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.