We are seeking a Switchgear Technician III in Dallas, TX, to support mission-critical electrical systems, including data center power distribution equipment. This role provides technical leadership in installation, service, testing, commissioning, maintenance, and operation while helping ensure work meets contractual commitments and project specifications. You will collaborate with sales, project managers, service teams, and factory contacts to resolve technical issues and support field operations. Approximately 50% travel is expected, with service-call response as required.
Responsibilities
- Review technical specifications and bid packages with sales and project managers to define the field scope of work and confirm compliance with project requirements.
- Install, service, and perform preventive maintenance on power distribution equipment and related components.
- Perform functional testing of low-, medium-, and high-voltage switchgear, relay panels, transformers, automatic transfer switches (ATS), and circuit breakers.
- Troubleshoot electrical equipment, distribution and transmission controls, and other field technical issues; coordinate with service teams and factory contacts to resolve problems.
- Review protective relay settings and logic equations to verify system operation aligns with the design.
- Perform quality assurance and quality control inspections of power distribution equipment and participate in specialized system commissioning and testing.
- Develop critical power system methods of procedure (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs).
- Prepare site testing reports and inspection sheets, and provide regular progress updates and problem-resolution feedback to the project manager and Director of Service Operations.
- Conduct site visits as directed, respond to service calls, and perform other duties assigned by Services Management.
Qualifications
- Two to five years of experience with mission-critical electrical systems.
- Three to five years of field repair and customer service experience with uninterruptible power supply (UPS), electrical, electromechanical, or electronic equipment, or three to five years of mission-critical product experience.
- Experience with electrical power distribution equipment, including UPS systems, switchgear, batteries, monitoring equipment, and generators.
- Hands-on experience with low- and medium-voltage switchgear, including disassembly, component inspection and repair, reassembly, and testing.
- Knowledge of switchgear, protective relaying, and controls, including their operation, maintenance, and testing.
- Understanding of NETA standards, IEEE specifications, and NEMA specifications applicable to low- and medium-voltage switchgear.
- Ability to read and interpret one-line diagrams, blueprints, schematics, and construction drawings.
- Current NETA or NICET Level II or higher certification in electrical power testing.
- NFPA 70E low- and high-voltage qualifications.
- Technical writing skills and proficiency with Microsoft Word, Excel, and Project; familiarity with specialized testing equipment and reporting software.
- U.S. citizenship required; ability to obtain a security clearance preferred.
- High school diploma or equivalent preferred. An associate or bachelor’s degree in electronics, electrical theory, or a related discipline, or equivalent work experience, is highly desirable.
- Ability to travel approximately 50%