Critical Systems Technician III, Switchgear

Reliant Critical Infrastructure; Tempe (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Reliant Critical Infrastructure in Tempe, AZ is seeking a Critical Systems Technician III, Switchgear to lead the installation, testing, and maintenance of mission-critical power systems for data center equipment. You will collaborate with sales, project managers, and field teams to ensure field operations meet contractual commitments and design specs, with travel up to 50%.

The role requires hands-on experience with switchgear and protective relays and offers growth within a dynamic service

Qualifications

• 2–5 years of experience with mission-critical electrical systems.
• 3–5 years in field repair or customer service with UPS/electrical equipment or equivalent.
• Experience with power distribution equipment including UPS, switchgear, batteries, monitoring, and generators.
• Ability to read one-line diagrams, blueprints, schematics, and construction drawings.
• Ability to travel 50% of the time.
• U.S. citizenship and security clearance preferred.
• NETA or NICET Level 1–4 Electrical Power Testing certification preferred.

Responsibilities

• Install, service, and maintain switchgear and power distribution equipment.
• Perform functional testing of low-, medium-, and high-voltage devices and controls.
• Troubleshoot electrical equipment and field controls in the data-center environment.
• Review protective relay settings and ensure design alignment.
• Prepare site testing reports and provide status updates to management.

Skills

Electrical power systems

Field service

Troubleshooting

Reading diagrams

Travel readiness

Team collaboration

Education

Associate or Bachelor degree in electronics/electrical theory

High school diploma or equivalent preferred

Tools

UPS systems

Switchgear

Batteries

Protective relays

Testing equipment

Generators

Job description

CPG is seeking a Critical Systems Technician III, Switchgear in Tempe, AZ, to support mission-critical electrical services for data center equipment. This role provides technical leadership in the installation, service, testing, commissioning, maintenance, and operation of critical power systems while helping ensure work meets contractual commitments. You will collaborate with sales, project managers, the services team, and factory representatives to resolve technical issues and support field operations. This position requires 50% travel.

Responsibilities

• Install, service, and perform preventive maintenance on contracted switchgear, power distribution equipment, and related components.
• Perform functional testing of low-, medium-, and high-voltage switchgear, relay panels, transformers, automatic transfer switches (ATS), and circuit breakers.
• Troubleshoot electrical equipment, distribution and transmission controls, and other technical issues in the field.
• Review protective relay settings and logic equations to confirm system operation aligns with the design.
• Perform quality assurance and quality control inspections of power distribution equipment and participate in specialized system commissioning and testing.
• Develop critical power system methods of procedure (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs).
• Review technical specifications with sales and project managers to define field operations scope in CPG bid packages, and coordinate with the services team to confirm specification compliance.
• Provide project-specific technical support and coordinate with factory representatives to resolve site-related issues.
• Prepare site testing reports and inspection sheets according to project specifications, and provide regular status updates and problem-resolution feedback to the project manager and Director, Service Operations.
• Conduct site visits during regional travel as directed, respond to service calls as required, and perform other duties assigned by Services Management.

Qualifications

• 2–5 years of experience with mission-critical electrical systems.
• 3–5 years of field repair/customer service experience with uninterruptible power supply (UPS), electrical, electromechanical, or electronics-related equipment, or 3–5 years of mission-critical product experience.
• Experience with electrical power distribution equipment, including UPS systems, switchgear, batteries, monitoring equipment, and generators.
• Hands-on experience with low- and medium-voltage switchgear, including disassembly, component inspection and repair, reassembly, and testing.
• Technical knowledge of switchgear, protective relaying, and controls, including operation, maintenance, and testing.
• Knowledge of NETA standards, IEEE specifications, and NEMA specifications applicable to low- and medium-voltage switchgear.
• Ability to read and interpret one-line diagrams, blueprints, schematics, and construction drawings.
• Ability to travel 50% of the time.
• U.S. citizenship required; ability to obtain a security clearance preferred.
• High school diploma or equivalent preferred. An associate’s or bachelor’s degree in electronics, electrical theory, or a related discipline, or equivalent work experience, is highly desirable.
• NETA or NICET Level 1–4 Electrical Power Testing certification preferred.