Switchboard Operator, PRN

Southern Illinois Healthcare; Carbondale (IL); On-site; USD 24,000 - 36,000; Full time

Job summary

Southern Illinois Healthcare is seeking an on-site Operator II to manage switchboard duties, monitor building alarm panels, and coordinate STAT notifications at Memorial Hospital of Carbondale. The role involves routing calls, maintaining logs, and assisting with training as needed.

The position is PRN with a variable shift and requires a high school diploma or equivalent; experience with hospital systems is a plus. Compensation ranges hourly based on experience.

Qualifications

• High School diploma or equivalent preferred.
• Experience with switchboard/communication systems is typical for this role.

Responsibilities

• Answer, screen, and relay calls.
• Process all notification of STAT code requests.
• Monitor alarm systems (911, radio system, fire panels, generators, paging, alarms).
• Process all requests for first responder notifications.
• Complete and maintain daily call logs.
• Assist with training of new staff as requested.
• Maintain call schedules across multiple departments.

Skills

Call handling

Alarm monitoring

Documentation

Training support

Education

High School diploma or equivalent preferred

Job description

Location: Carbondale, IL

Shift: Variable

Time Type: PRN

Facility/Clinic Name: Memorial Hospital of Carbondale

Position Summary

• Responsible for communication and routing of calls, overhead pages, monitoring the building system infrastructure alarm panels, notifying "on call" call teams, manages associated records/data collection, and processes STAT calls through the switchboard.

Education

• High School diploma or equivalent preferred

Licenses and Certification

• N/A

Experience and Skills

• Technical Experience: N/A

Role Specific Responsibilities

• Answer, screen, and relay calls.
• Processes all notification of STAT code requests
• Monitors alarm systems including, but not limited to; 911 calls, emergency management radio system, fire alarm panels, emergency generator and medical gasses panels, paging system, panic alarms, and infant security alarms.
• Process all requests for first responder notifications
• Completes and maintains daily call logs.
• Operator II-Assist with training of new staff as requested.
• Maintains call schedules including, but not limited to:

• Facilities Engineering
• Clinical Engineering
• Surgery - OR
• PACU
• Perfusion
• First Assist - CVOR
• MRI
• Ultrasound
• X-ray
• IR RN
• IR Techs
• Nuclear Medicine
• Anesthesia
• CRNA
• Spiritual
• Cath Lab
• Endoscopy
• Physical Therapy
• Sterile Processing
• Dialysis
• Physician schedules (PS)

Compensation (Commensurate with experience):

$17.18

To

$25.77