Switchboard Operator

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy is seeking a dedicated switchboard operator to manage hospital communications, answer calls, handle emergency codes, and relay messages accurately across departments. The role supports rapid response and smooth operational flow within a healthcare environment.

The ideal candidate will have a High School diploma or GED and 1–2 years of experience in a switchboard or customer-facing role, with familiarity in overhead paging and beeper systems.

Qualifications

• High School diploma or GED. Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.

Responsibilities

• Answer incoming telephone calls via the switchboard system.
• Respond promptly to emergency codes and alarm notifications.
• Provide overhead paging services for physicians and staff.
• Operate and manage the beeper system to ensure timely communication.
• Maintain accurate and efficient message relay across departments.
• Support hospital operations by facilitating internal communications.

Skills

Communication skills

Public interaction

Education

High School diploma or GED

Tools

Switchboard system

Beeper system

Overhead paging system

Job description

Overview

Efficiently manages incoming telephone communications via the switchboard, including the prompt handling of emergency codes and alarm systems. Provides critical support services to FirstHealth physicians and staff through overhead paging and the beeper system, ensuring timely and accurate message delivery across departments. Plays a key role in maintaining smooth operational flow and rapid response capabilities within the healthcare environment.

Responsibilities

• Answer incoming telephone calls via the switchboard system.
• Respond promptly to emergency codes and alarm notifications.
• Provide overhead paging services for FirstHealth physicians and staff.
• Operate and manage the beeper system to ensure timely communication.
• Maintain accurate and efficient message relay across departments.
• Support hospital operations by facilitating internal communications.

Qualifications

High School diploma or GED. Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.