Receptionist

North Ridge Health and Rehab; Minneapolis (MN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

FSA

401(k)

PTO

CEU reimbursement

On-site day care (50% discount)

Pet insurance

Daily pay options

Job summary

North Ridge Health and Rehab in New Hope, MN is hiring a part-time Receptionist to join our team. This role covers switchboard operation and information desk duties, greeting visitors and coordinating with residents, families, and staff in a busy care center.

Key responsibilities include answering a multi-line phone system, directing calls, and handling inquiries with professionalism while adhering to HIPAA. Benefits are comprehensive and the work schedule is afternoons.

Qualifications

• Requires high school graduate.
• Receptionist experience is preferred.
• Must be able to type 35 wpm and have good spelling and proofreading skills.
• Must have thorough knowledge of facility operation and layout and HIPAA compliance.

Responsibilities

• Operate main switchboard, paging system, and emergency systems.
• Assist residents, visitors, and staff with inquiries and directions.
• Greet visitors, sign-in, and issue badges; maintain lobby area.
• Maintain calendars and support conference room scheduling.

Skills

Communication skills

Typing 35 wpm

Confidentiality

Stress management

Problem solving

Education

High school diploma

Job description

North Ridge Health and Rehab in New Hope, MN is looking to hire a Receptionist to join our team. We are a premier training facility, offering opportunities to advance your nursing career! Are you looking for a career with a health care company that will value you? Do you want to be part of a dynamic and caring clinical team? If so, please read on!

This rehabilitation nursing position We provide comprehensive benefits , including medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, continuing education unit (CEU) reimbursement, on-site day care at a 50% discounted rate for full time employees, pet insurance and daily pay options.

Description

The Switchboard Operator/Information Center Receptionist will be working in two areas of North Ridge. As a Switchboard Operator this position is responsible for the operation of the facility main switchboard, paging system, and all emergency systems. Work includes answering multi-line switchboard, answering inquiries and assisting residents, visitors, and staff as needed. While working as the Information Desk Receptionist the position includes acting as receptionist at the main entry of our care center. Performs responsible operation of phone system including inquiries, directions, emergency and safety procedures. In addition, clerical assignments including typing/collating/copying, etc. will be performed.

Duties

Major job functions of the front Desk Receptionist include operating main telephone systems including answering calls on a multi-line phone system; transferring calls to appropriate personnel; overhead paging; operating two-way radio and radio paging system; maintaining list of current residents and employees and emergency contact information. Responsibility for all emergency systems includes following established procedures in response to various emergency conditions; monitoring security monitors and access control systems; monitor main entrances. Miscellaneous duties also include assisting with guest meal tickets, selling stamps and assisting residents as needed.

Major job functions of the front Desk Receptionist include: establishing good public relations with residents, visitors, families, and employees; greeting all visitors and asking them to sign in and wear a badge; directing visitors and residents; answer phones in efficient and timely manner; paging staff for calls as needed; observing people coming and going from TCU entrance; maintaining current list of care center and apartment residents; issuing guest meal tickets; assisting departments with special projects, typing, collating; updating/maintaining conference room calendars; keeping lobby tidy and coffee fresh throughout the day; etc.

Qualifications

Requires high school graduate. Receptionist experience is preferred. The position requires a pleasant speaking voice and ability to perform tasks confidently under stressful circumstances. Must be able to type 35 wpm and have good spelling and proofreading skills. Must have a thorough knowledge of facility operation and physical layout. Must be able to exercise confidentiality to ensure compliance with all HIPAA regulations. The successful candidate must be able to handle frequent interruptions and have the desire to work at a fast pace. This position requires excellent communication skills and the ability to problem solve. Computer knowledge is preferred.

Shift hours: Part-time

2:00pm -9:00pm Monday -Friday

We look forward to meeting you!