Switchboard Operator

Trinity Health; City of Syracuse (NY); On-site; USD 25,000 - 32,000; Part time

Job summary

Trinity Health in Syracuse, NY seeks a Switchboard Operator for a part-time day shift. The role involves operating the switchboard, directing all calls, paging services as needed, and supporting hospital goals.

Qualifications include a high school diploma and strong communication skills. Prior switchboard experience is desirable but not required; the environment is an office setting with moderate exposure and sedentary work.

Qualifications

• High school graduate or equivalent.
• Experience operating switchboards desirable but not required.

Responsibilities

• Operate the switchboard and direct callers and paging services.
• Provide telephone and general information services.
• Assist in achieving division and hospital goals.

Skills

Switchboard operation

Customer service

Crisis intervention

Education

High school diploma

Job description

Employment Type: Part time Shift: Day Shift Description: Part Time Day shift: 20 hours weekly

POSITION TITLE:

Switchboard Operator -Part Time Day

POSITION SUMMARY:

Provides telephone and general information services. Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required. Performs other duties as assigned to assist in achieving overall division and hospital goals.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent. Previous experience operating switchboards highly desirable, but not required.

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Demonstrated competency in the operation of the hospitals communication system. Crisis control intervention skills. Excellent communication and customer service skills.

WORK ENVIRONMENT AND HAZARDS:

Office setting. Exposure Class II.

PHYSICAL DEMANDS:

Sedentary work: prolonged sitting.

WORK CONTACT GROUP:

All services, medical staff, patients, visitors, contractors and vendors.

SUPERVISED BY:

Coordinator of Services or Manager

Pay Range: $18.50 - $23.40

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.