Switchboard - Days

LifePoint Health; Rutherfordton (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Rutherford Regional Health System seeks a dedicated Switchboard Operator to join our team. This role involves managing calls and paging within the hospital, ensuring efficient communication in a fast-paced environment. If you are critical thinker looking to contribute to patient care in a supportive atmosphere, apply today!

Benefits

Wide range of benefits options

HSA

401(K) retirement plan contributions

Generous Paid Time Off

Accident & Critical Illness Insurance

Prescription Assistance with OptumRx

Life insurance and disability coverage

Employee Assistance program

Discount program for travel and entertainment

Qualifications

• High school diploma or equivalent required.
• Requires critical thinking skills and the ability to work with minimal supervision.
• Must work well under stress.

Responsibilities

• Receives all incoming calls and manages in-house paging.
• Handles emergency calls and contacts appropriate personnel.
• Maintains updated information for disaster procedures.

Skills

Critical thinking

Decisive judgment

Ability to work with minimal supervision

Ability to work in a stressful environment

Education

High school diploma or equivalent

Job description

Job Description - Switchboard - Days (7462-9858)

Job Description

Switchboard - Days - 7462-9858

Description

Rutherford Regional Health System is a 143-bed acute care facility that offers a broad array of inpatient and outpatient care. Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs.We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

Rutherford Regional Health System’s partnership with Duke LifePoint Healthcare is bringing the pieces together to transform healthcare in Rutherford County. Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files.

Essential Functions:

Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.

Handles all emergency calls and pages (Emergency 5222 line). Contacts appropriate personnel as situation warrants.

Handles all intercom paging and general information from in-house and outside calling parties.

Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home.

Keep all pertinent information on the bulletin board and disaster policies and procedures updated. Stay abreast of any and all changes which apply to switchboard functions.

Qualifications

Minimum Education High school diploma or equivalent required

Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Benefits - Wide range of benefits options!

Here at Rutherford Regional, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.

• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

Why join our team?

We are dedicated to providing patients with a full range of services to meet their healthcare needs, and we believe our employees are our most valuable assts in accomplishing this goal. Rutherford Regional is growing its team of dedicated health care professionals. If you are looking to start acareer that cares, are passionate about changing lives, and ready to work in a supportive environment in a close-knit community, apply today!

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Job

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Primary Location

Primary Location

NC-Rutherfordton

Schedule

Schedule

Full-time

Work Schedule Day shift, 7-10 hr/shift, weekdays only