Swing-Shift Concierge: Guest Experience Pro

Jobvite, Inc.; Washington (District of Columbia); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision

401K match

Job summary

Planned Companies in Washington, DC is seeking a Front Desk Concierge for full-time swing shifts to greet tenants, guests and vendors and ensure a welcoming, safe experience. You will handle reservations, directions, event logistics, mail and access control, and provide local recommendations.

The role requires 3+ years of customer service, strong communication, and the ability to multitask and lift up to 50 lbs.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Polite, friendly, multitasker with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet tenants, guests, and vendors and provide direction on entry.
• Develop relationships and arrange reservations and events.
• Plan on-site events and organize scheduling for activities.
• Provide local recommendations for entertainment, dining and services.
• Document mail, deliveries, and manage access cards and keys.

Skills

Customer service

Communication skills

Time management

Local knowledge

Job description

Planned Companies in Washington, DC is seeking a Front Desk Concierge for full-time swing shifts to greet tenants, guests and vendors and ensure a welcoming, safe experience. You will handle reservations, directions, event logistics, mail and access control, and provide local recommendations.

The role requires 3+ years of customer service, strong communication, and the ability to multitask and lift up to 50 lbs.