Swim School Operations Manager

goldfish-careers; Denver (CO); On-site; USD 53,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Job summary

Goldfish Swim School Washington Park is seeking an Assistant General Manager to oversee daily operations, manage a talented team, and coordinate class schedules for successful swim lessons. You’ll guide new team members and families through onboarding and progress in our program, ensuring a safe, high‑quality experience.

You’ll lead staff training, scheduling, and customer service initiatives, while upholding our core values of integrity and teamwork in a dynamic pool environment.

Qualifications

• Experience leading teams in a service environment.
• Ability to train and motivate staff toward goals.
• Strong scheduling and operations coordination.

Responsibilities

• Direct daily operations and ensure standard operating procedures.
• Provide sales and marketing training to staff.
• Oversee class bookings, scheduling, reporting and admin functions.
• Foster a positive staff culture with open communication.
• Lead with integrity, compassion and trust.

Skills

Team leadership

Operations management

Staff development

Customer service

Job description

Goldfish Swim School Washington Park is seeking an Assistant General Manager to oversee daily operations, manage a talented team, and coordinate class schedules for successful swim lessons. You’ll guide new team members and families through onboarding and progress in our program, ensuring a safe, high‑quality experience.

You’ll lead staff training, scheduling, and customer service initiatives, while upholding our core values of integrity and teamwork in a dynamic pool environment.