Swim School Front Desk: Guest Experience Pro

Emler Swim School; KINGSGATE (WA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Tuition reimbursement for students

Referral bonus program

Paid sick leave as required by State

401(k) plan

Job summary

Emler Swim School in KINGSGATE, WA is seeking a Front Desk Associate to welcome families, manage enrollments, and support swim instructors. You will be on the front line, helping with registrations, payments, and scheduling while delivering a warm and engaging experience for students and parents.

The role emphasizes friendly communication, reliability, and the ability to work a schedule that includes evenings and weekends.

Qualifications

• Greet customers with a smile and positive energy.
• Explain enrollments and schedules clearly to families.
• Maintain organization during busy times.
• Work well with instructors and teammates.
• Be dependable and follow a set schedule.

Responsibilities

• Greet customers and help families feel at home.
• Process student enrollments and payments, keep records organized.
• Answer questions and assist parents with lesson schedules and registrations.
• Learn swim curriculum to confidently guide families through the process.
• Maintain energy and empathy to resolve customer challenges.

Skills

Customer service

Communication

Team player

Dependable

Organized

Job description

Emler Swim School in KINGSGATE, WA is seeking a Front Desk Associate to welcome families, manage enrollments, and support swim instructors. You will be on the front line, helping with registrations, payments, and scheduling while delivering a warm and engaging experience for students and parents.

The role emphasizes friendly communication, reliability, and the ability to work a schedule that includes evenings and weekends.