Swim Instructor/Lifeguard/Customer Service Representative

Usswimschools; Los Angeles (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for enthusiastic swim instructors to join their dynamic team. This role offers the chance to make a positive impact on the lives of children and adults through fun and effective swim lessons. As a swim instructor, you will receive comprehensive training and have the opportunity to develop your skills while working in a supportive and growth-oriented environment. You will also play a vital role in enhancing customer experiences as a Deck Ambassador, ensuring a welcoming atmosphere for all. If you are passionate about water safety and enjoy working with people, this is the perfect opportunity for you!

Benefits

Competitive Salary

Flexible Schedule

Paid Training

Opportunities for Advancement

Birthday Off

Annual PTO after 3 months

Qualifications

• Must maintain certifications throughout employment and complete required training.
• Strong swimming skills are a plus but can be taught and developed.

Responsibilities

• Instruct swimming lessons according to training standards and support the Aquatics Manager.
• Work a flexible schedule, including evenings and weekends, as required.

Skills

Interpersonal Communication

Organizational Skills

Enthusiastic Personality

Swimming Skills

Education

High School Diploma or Equivalent

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement

A position at British Swim School is more than just a job; it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits

• Competitive pay based on experience and with possible opportunities for bonuses
• Paid training
• Opportunities for internal advancement
• Birthday off and paid
• Annual PTO after 3 months

The Position:
At British Swim School, we teach fun swim lessons, but that’s not all! We shoot through the water like torpedoes toward our swimmers’ goals! We are a team of fun-loving people that are serious about saving lives and having fun while doing it!

Working at British Swim School, you will notice that...

• We look for bright, energetic people, willing to roll up their sleeves, take on new assignments, and juggle many things at once while happily asking, “is that all you’ve got?”
• In return for your efforts, you’ll have an opportunity to work for a fast-growing, creative, and culture-driven company with a prudent opportunity for growth. You’ll also get to help promote a life-changing learning experience and growing team every day.

Being a swim instructor, you will be provided the training to teach swim lessons to children and adults, starting at 3-months old, following the British Swim School aquatics program that is gentle, fun, and progressive. You will be assigned to a class schedule developed by manager(s) and interact with swimmers, and parents and/or guardians.

The position will also cross-train as a Customer Experience Specialist, known as a "Deck Ambassador" who works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.

Typical Swim Instructor Responsibilities:

• Reports directly to and supports the Aquatics Manager and/or Business Owner(s).
• Instructs swimming lessons in accordance with British Swim School training and program standards, maintaining certifications throughout employment.
• Work a flexible schedule that may include evenings (4pm-8pm), weekends (8am-1pm), and holidays as required by business needs.
• Work in an environment where noise levels are usually moderate to high and be in the water for the duration of the shift.

Typical Deck Ambassador Responsibilities:

• Setting up and breaking down the pool deck area before and after each shift.
• Checking water chemistry and temperature prior to swim lessons.
• Welcoming students and parents/guardians to the pool deck area.
• Answering customers' questions about their account, their child’s progress, or about the program.
• Assist swim instructors and managers when needed during swim lessons.
• Post media content and monitor social media platform.

Minimum Qualifications

• High school diploma, equivalent, or in the process of completion.
• Enthusiastic personality.
• Comfortable in and around the water. Strong swimming skills are a plus but can be taught and developed!
• Must maintain certifications throughout the length of employment.
• Must complete all required British Swim School Aquatics-specific training and testing.
• Excellent interpersonal communication and organizational skills.
• Have a responsible and professional demeanor.

Preferred Qualifications:

• Experience working with children.
• Swimming experience: 1-2 years preferred but not required.
• Customer service skills: 1 year preferred.
• Lifeguarding/First Aid/CPR/AED Certification(s) preferred (but can be obtained during training).

About Us:
Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.