Swedish Speaking Digital Store Consultant -Remote in Greece

Employers from Greece; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Employers from Greece is seeking a Swedish Speaking Digital Store Consultant to join our vibrant team in the United States. You will connect with Swedish-speaking customers, delivering outstanding support and expert guidance on their digital shopping experiences, helping to drive satisfaction and successful online interactions.

Responsibilities include addressing inquiries, mastering our product catalog, training customers on digital stores, collaborating with marketing and sales, and collecting

Qualifications

• Proficiency in Swedish and English, both written and spoken.
• Experience in customer service, sales, or consulting in e-commerce or digital retail.
• Strong understanding of digital platforms and online retail tools.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Self-driven with the ability to work effectively in a fast-paced, remote environment.
• Familiarity with CRM systems and Microsoft Office.

Responsibilities

• Assist Swedish-speaking customers by addressing inquiries and providing expert advice on digital store offerings.
• Develop in-depth knowledge of products and services to meet customer needs effectively.
• Conduct training for customers on navigating and using digital store platforms.
• Collaborate with marketing and sales teams to improve customer engagement.
• Collect and analyze customer feedback to identify opportunities for improving the digital experience.
• Stay informed about trends in e‑commerce and digital retail to offer informed recommendations.
• Efficiently resolve customer issues or complaints related to the digital store experience.

Skills

Swedish

English

Customer service

CRM familiarity

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

We are on the lookout for a Swedish Speaking Digital Store Consultant to join our vibrant team. In this role, you will connect with Swedish-speaking customers, delivering outstanding support and expert guidance on their digital shopping experiences. Your contributions will be essential in enhancing customer satisfaction and driving successful digital interactions.

Responsibilities

• Assist Swedish-speaking customers by addressing inquiries and providing expert advice on digital store offerings.
• Develop an in-depth knowledge of the products and services to meet customer needs effectively.
• Conduct training for customers on how to effectively navigate and utilize digital store platforms.
• Collaborate with marketing and sales teams to develop strategies that improve customer engagement.
• Collect and analyze customer feedback to uncover opportunities for enhancing the digital shopping experience.
• Stay informed about the latest trends in e-commerce and digital retail to offer customers informed recommendations.
• Efficiently resolve customer issues or complaints related to the digital store experience.

Requirements

• Proficiency in Swedish and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail area.
• Strong understanding of digital platforms and tools used in online retail.
• Excellent communication and interpersonal skills, focusing on a customer-centric approach.
• Self-driven with the ability to work effectively in a fast-paced, remote working environment.
• Familiarity with CRM systems and Microsoft Office suite.
• Proven problem-solving skills with a proactive approach to addressing customer needs.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...