Swedish Customer Support Pro - Remote in Greece + Bonuses

Employers from Greece; United States; À distance; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Remote work in Greece

Relocation package

Monthly performance bonuses

Healthcare coverage

14 salaries per year

Global brand

Résumé du poste

Speakit is seeking a Swedish-speaking customer support agent to join its international team in Greece. You will handle inquiries from restaurant partners and customers, resolve order and payment issues, and ensure timely deliveries with an empathetic, professional approach across multiple channels.

Requirements include fluent Swedish, good English, and excellent communication and typing skills. You should be able to multitask, work in rotating shifts, and relocate to Greece.

Qualifications

• Fluency in Swedish (spoken and written).
• Good command of English for internal communication.
• Previous customer service experience is a plus, but not required.
• Excellent communication and typing skills.
• Ability to multitask and navigate between digital platforms.
• Willingness to work in rotational shifts.
• Ability to relocate to Greece.

Responsabilités

• Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers.
• Resolve issues related to orders, payments, deliveries, and platform use.
• Deliver empathetic and professional support across all service channels.
• Follow quality and response guidelines to ensure consistent service.
• Escalate complex cases when necessary and ensure proper follow-up.
• Support ad-hoc operational tasks as requested by the project.

Connaissances

Swedish fluency

Customer service

Communication skills

Multitasking

Typing speed

Willingness to work shifts

Relocation to Greece

Description du poste

Speakit is seeking a Swedish-speaking customer support agent to join its international team in Greece. You will handle inquiries from restaurant partners and customers, resolve order and payment issues, and ensure timely deliveries with an empathetic, professional approach across multiple channels.

Requirements include fluent Swedish, good English, and excellent communication and typing skills. You should be able to multitask, work in rotating shifts, and relocate to Greece.